charged us money when we tried to use free services, messed up state returns so now i have to do those over again, irritating

Software was useful, relatively easy to navigate, explanation of items was very strong. Information accuracy good, no compatibility concerns.

There was a problem due to an inability to specify a dependent as the owner of a 1095-A, but Kendrell rallied the troops and fixed it, Thanks!

When I annualized my income, it was all based on info I'd already uploaded. That should be automatic.

A little confusing at times, but then the income tax can be confusing at times. Overall, a great product.

It seems too Flashy. Just let me plug in the data. In the past with one program, I was able to file my daughter's return on the same account.

The experience was overall positive. I was able to get questions answered quickly and in language that I could understand. That was quite helpful.

The AI box would pop up at times that seemed inconvenient, but I felt it was also helpful. Maybe an option in the future to use the AI or not.

Good to use. Intelligent enough. If this app can provide more details or directly manage the documents and modification that will be even better.

The interface is easy to use and the features such as searching on subjects, topics and forms is helpful,