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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,041-2,050 of 49,639 reviews
Mar 29, 2026
mvbsjb
3 out of 5 stars review

Should have produced a disc for old computers

I'm disappointed not to be able to use the disc My laptop is on windows 10 So this cost me more than double and is more difficult and annoying to use

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
marooncat
1 out of 5 stars review

I always hate how expensive TurboTax is.

Still painful. Time-consuming. Too expensive. Total rip-off. Yet, somehow, Turbotax is the easiest among other apps.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 11, 2026
Rossana12345
4 out of 5 stars review

Customer Service

Had hard time connecting to a live agent. but once I got connected to a representative. she is very helpful and get everything resolved.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 3, 2026
BLAKX
4 out of 5 stars review

TurboTax Works?!

I wish TurboTax still worked with older Windows operating systems for those folks who have not yet migrated to the newer versions.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Frank144
5 out of 5 stars review

Dependable

I enjoyed this year's format, easy to use. The help fie was actually helpful, was able to figure out issues using it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 1, 2026
Glo209
5 out of 5 stars review

Improved Experience Every Year

Using TurboTax Online is fast, easy, and reliable. I've been using their service for over 2 decades and their features improve every year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 16, 2026
NiaV
1 out of 5 stars review

Paid 418.00 for 2 returns which should have only n

Paid tthree times as much as I needed to because the desktop version was not compatible with my operating systems!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
kelsey213456789
1 out of 5 stars review

to expensive

way to expensive very very frustrating. used to be able to buy it and do 5 free now its more expensive and u only get 1

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 1, 2026
SandraCH
3 out of 5 stars review

Overall ok - a bit painful for the first time

Somewhat easy to use. The income section for seniors wasn't always that straight forward and the Help window never generated for me.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
Cecil252
5 out of 5 stars review

Turbo Tax is Great! Thanks

It was fast, easy. comprehensive, and accurate. I appreciate the extra questions for determining applicable tax breaks.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!