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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,001-2,010 of 49,639 reviews
Mar 28, 2026
JazzG1996
2 out of 5 stars review

Hidden Fees and Forcing to Upgrade is Ridiculous!

It would have been nice to know that TurboTax FORCES you to upgrade whether you want to or not. The hidden fees were beyond frustrating.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
JWBoerg
5 out of 5 stars review

TT continues to work for me.

I have been using the TT software for more than 15 years and it gets better as my tax situation get better.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 5, 2026
TaxExpertGuy
1 out of 5 stars review

Way Too Many Upsells

The upselling is obnoxious and I may switch away from TurboTax in future years specifically because of these nearly-deceptive marketing strategies.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
paid tax
4 out of 5 stars review

estimated tax paid

It was not abundantly apparent where to put estimated tax paid!!! took me a long time Was grateful for Debra's generous assistance C Zalski

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 28, 2026
Chartia
5 out of 5 stars review

Great Experience!

I like the Turbo software because it is seamless, easy, step-by-step instructions, with additional language to explain things when necessary.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Apr 12, 2026
Walter1962
4 out of 5 stars review

Good Product for your money.

I like being able to navigate to the forms in previous years. Didn't see that in the 2025 version. Overall better product than last year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 3, 2026
tripleterrible
1 out of 5 stars review

TurboTax Online is horrible

Turbotax online is terrible compared to desktop version. It took me much longer and is much more cumbersome. I hate it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
JRFiled
3 out of 5 stars review

Mainly Good

There are still occasional issues with things that you can't delete. Also, no ability to attach the form section 475(f)

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 10, 2026
PJHawkes
5 out of 5 stars review

Easy to use

Was very easy to use. I have used turbo tax for many years and would like to thank you for your product.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 30, 2026
unhppy
3 out of 5 stars review

Turbo tax is getting too expensive others are chea

Too hard to find things like mileage deuctions and business deductions,system locks up while using it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352