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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,621-1,630 of 49,639 reviews
Feb 11, 2026
average employim
1 out of 5 stars review

turbo tax is a racket

absolute miserable company that will pinch you for every cent, remember when this crap was like $40? cost my $180 to file this year. turbotax got half my return.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 23, 2026
Ari199306
5 out of 5 stars review

The best

Use them every year for over 10 years, they are very good. Don't overharge you! Would use th audit protect /identity theft plan! Have had none of my info compromised over the years! 10 stars!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 13, 2026
johnnypapa1949
3 out of 5 stars review

Turbotax 2025 is not that user friendly

Experts were a big helpin resolving my questions however the software this year is far worse than 2024. Very difficult to navigate and find how to get to the forms and the tools feature

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2026
JRH91
5 out of 5 stars review

Smooth Sailing

Turbo Tax is so easy to use and if you do not know what something is their hints / common questions are really useful. We have used Turbo Tax for years and have never had an issue.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Jan 26, 2026
tooth24
1 out of 5 stars review

Not a fan this year at all

I got charged for filing state and federal together, then Turbo Tax would not file the state by efile due to some hiccup and constant circle of action step.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 18, 2026
Mei2
5 out of 5 stars review

I love turbo tax

I have been using Turbo Tax for years now and I love how easy it I to use! The intelligence and support it has is great. I really like the accurate numbers it gives and the options to save and continue where you left off.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 13, 2026
martymo
3 out of 5 stars review

somewhat

We have used this service for years and I do not like the fact that this year we were treated as new customers. I had to enter all the information again that you had in your records.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 15, 2026
Anonymous
5 out of 5 stars review

TurboTax work well

The product is easy to use and guides me through the process well. I'd like to be able to access forms directly as I could in past TurboTax products.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 6, 2026
Crystaltink88
4 out of 5 stars review

Good

Really easy until the end was a bit frustrating. the Irs identity thing was frustrating. it would identify my file. but it worked out after a good 45 min

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 25, 2026
MartyHudd
3 out of 5 stars review

Unexpected issues

I thought I was purchasing a download of Turbotax to my PC, but somehow ended up with an Online version. Too many transmission interruptions during completion. Don't like paying $35 to direct deposit either!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352