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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,611-1,620 of 49,639 reviews
Jan 27, 2026
alexsss
1 out of 5 stars review

needs major work and price reduction

this app is clunky and half of the autofil options dont work. your product is overpriced and whatever improvements you think you have done have made using turbo tax unbearable

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 26, 2026
Cadillac1966
5 out of 5 stars review

Great program and have used it for many years. I d

You need to depend on a cell phone to use your program. I do not own a cell phone and have to depend on my Wifes phone. I would rather use my email to complete my taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 25, 2026
MartyHudd
3 out of 5 stars review

Unexpected issues

I thought I was purchasing a download of Turbotax to my PC, but somehow ended up with an Online version. Too many transmission interruptions during completion. Don't like paying $35 to direct deposit either!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 7, 2026
Avici
3 out of 5 stars review

Turbotax is very greedy

Well, good service but very greedy! Charging federal filing and state filing differently is absurd! I think you guys are trying every opportunity to charge more and more! I will look for alternative options going forward! Thank you for being greedy.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 10, 2026
LORETTA ROSE
4 out of 5 stars review

TURBO TAX IS GREAT IT ASKS ME ALL THE QUESTIONS

I PURCHASD TURBO TAX BUT FOUND OUT I WAS ABLE TO USE IT FREE, SOOOOO I AM GOING TO REQUEST A REFUND FOR WHAT I PAID. I HAD A LOT OF TROUBLE TRYING TO DOWNLOAD MY PURCHASED COPY AND SEARCHED FOR HELP. THAT IS WHERE I FOUND I COULD FILE FREE.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 22, 2026
DrewDonN
3 out of 5 stars review

Deceptive

Th eprocess was easy and helpful. I thought it was very deceptive that there were extra chrges at the end and was charged more than was agreed to. It said there was $40 off and it was not applied. That is bead business.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 27, 2026
69nice
2 out of 5 stars review

every year more asks to pay turbotax more money

It's ridiculous we have to pay this much money to file our federal tax return and it's ridiculous that I had to continue to decline extra crap that I didn't need to file our federal tax return. And the website is buggy too. (In chrome browser)

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 25, 2026
Preciou5
4 out of 5 stars review

Big Differences

Good but can be a little time consuming when you have to wait on forms to come when you are ready to file already. My refund advance amount change drastically when I have always paid as they took it automatically out.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 13, 2026
Lizzo504
5 out of 5 stars review

Turbo tax makes it easy for me

I had to call support to help with a Document, super helpful very patient and helped with everything I needed I have used them for the last 5 years and I have no complaints

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.

Feb 13, 2026
BuzzMM
2 out of 5 stars review

I likes the old disc version

The screens were too many and I definitely liked the old disc version of TurboTax off a few years ago. And you didn't charge for sending the refund to my bank. But getting the data from my accounts worked well.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352