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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,311-1,320 of 49,637 reviews
Apr 16, 2026
Turbo Tax Fraud
1 out of 5 stars review

Turbo Tax FAILED me!

My prior year tax returns are missing. I need to see them for verification purposes. I was not able to submit my capital gains losses for 2025 that have been ongoing for years as a result of Intuit LOSING my returns for the last 20 years!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
dwami
5 out of 5 stars review

TurboTax is the way to go

we have used Turbotax for years. it is our go to for doing our taxes. it is easily understood and has the important information to answer questions. you are also able to get expert help if needed.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 14, 2026
MistressPerry
2 out of 5 stars review

Bring back desktop

this version doesn't explain things . I muche prefer the desktop version that you did way with. after 31 years of using turbo tax desktop this was a horrible experiance. Not all information from last year was imported to this year

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
Kitt008
5 out of 5 stars review

Awesome!

First time filing taxes and this software made it super easy. Very user-friendly and well-designed. Used it together with ChatGPT and it worked perfectly. Highly recommend!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2026
Hash123
1 out of 5 stars review

Not great but gets the job done

Navigation is too slow at times, esp when revisiting sections. Some of the explanations of the numbers can be made more lucid. This product is still better than Intuit Payroll, which is a total scam.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
Jsmoothe
5 out of 5 stars review

Turbotax for the win

Turbotax has been a pleasure to work with for all these years. It makes the process of doing my taxes easy and efficient. The software gives me confidence knowing that my taxes are done right and it even offers the support when needed.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 4, 2026
Auntienett
4 out of 5 stars review

TurboTax needs improvements with understanding RMD

Was confusing with the auto downloads for 1099R and 1099DIV etc. didn't always get what was needed and didn't know it was missing some important information.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 30, 2026
nothing1234
1 out of 5 stars review

Stay away from these greedy freakin lobbyists

constant upsells, and then ridiculous charges for Schedule D carryovers when they have done nothing at all. Will no longer be using this terrible service anymore.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
Nevat
3 out of 5 stars review

It is good but expensive

All good, we like Turbotax. It makes tax filing much easier. However, it still took me ~3 hours to complete which is excessive. Also, I paid 188 dollars to file without any live expert help. So, I believe that is excessive.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
Loisyp
1 out of 5 stars review

Not happy

The cost was way too high for two senior citizens. I don't like the online one. I learned the desktop software and have spent several days doing the online version. I can't afford it and may have to get paper forms next time.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352