My prior year tax returns are missing. I need to see them for verification purposes. I was not able to submit my capital gains losses for 2025 that have been ongoing for years as a result of Intuit LOSING my returns for the last 20 years!

we have used Turbotax for years. it is our go to for doing our taxes. it is easily understood and has the important information to answer questions. you are also able to get expert help if needed.

this version doesn't explain things . I muche prefer the desktop version that you did way with. after 31 years of using turbo tax desktop this was a horrible experiance. Not all information from last year was imported to this year

First time filing taxes and this software made it super easy. Very user-friendly and well-designed. Used it together with ChatGPT and it worked perfectly. Highly recommend!

Navigation is too slow at times, esp when revisiting sections. Some of the explanations of the numbers can be made more lucid. This product is still better than Intuit Payroll, which is a total scam.

Turbotax has been a pleasure to work with for all these years. It makes the process of doing my taxes easy and efficient. The software gives me confidence knowing that my taxes are done right and it even offers the support when needed.

Was confusing with the auto downloads for 1099R and 1099DIV etc. didn't always get what was needed and didn't know it was missing some important information.

constant upsells, and then ridiculous charges for Schedule D carryovers when they have done nothing at all. Will no longer be using this terrible service anymore.

All good, we like Turbotax. It makes tax filing much easier. However, it still took me ~3 hours to complete which is excessive. Also, I paid 188 dollars to file without any live expert help. So, I believe that is excessive.

The cost was way too high for two senior citizens. I don't like the online one. I learned the desktop software and have spent several days doing the online version. I can't afford it and may have to get paper forms next time.