The program was not as extensive as the desktop. The desktop was easier to find answer to questions and did a better job of asking questions step by step. the online version was sluggish and repeated itself and circled around a lot.

TurboTax feels like a very mature and well-designed platform that anticipates your confusion before it even arises. It guides you with clear, thoughtful answers at every step, making the whole process surprisingly smooth.

Stop repeatedly asking me to upgrade and add-on. Just ask once. You've done a nice job improving the experience. Thanks. Don't mess it up by asking so many stupid times.

It so easy to download the info. This new version of software is as easy as the previous to use. You need to include additional banks to upload the info from these banks.

We had to file a amended Federal and State return. Joon Hong one of your Turbo Tax live expert's JOON HONG was extremely knowledgeable and very pleasant and walked us through the process.

I have been using TurboTax pretty much every year since 1999. It's always easy and my taxes are always done right. I love the checks it does for you, it is very reassuring. I recommend TurboTax to anyone who asks.

The on line system is much more complicated and time consuming. I've used the downloadable Turbotax fo years and I like it much better. Last time I will use the on line version.

last 2 years I have been paying for my taxes previously I was receiving money Next year I will be shopping for a new tax filer Previous years you where asked to input information now it just assumes

The walkthrough is very helpful. Importing from financial institutions is also helpful, but sometimes results in redundancy that had to be fixed through editing. Overall, it's a helpful tool.

I have used TurboTax to file our taxes for 30+ years. This year I had to use the online version because my laptop has Windows 10. I had trouble figuring out how to transfer last year's information in.