Disappointed by AI features. I expected that AI would be integrated lot more but I could hardly use any AI features. I had to use Claude outside giving it files and it was able to help lot more than TurboTax.

Misty was reassuring after reviewing the returns. She offered advice for how to follow up on our W4 for next year and walked us through the filing online process. Thank you!

Quick but pricey. Management of tax forms needs improvement. The site asks about forms that were already uploaded and shows NEEDS REVIEW flags for forms that have already been reviewed.

Turbo Tax makes filing taxes easy and low stress. If you have to dig up and deliver all of your financial information to an accountant, then you might as well do it yourself. Turbo Tax makes it simple.

I lost 23% of my refund because this terrible company and their ilk decided that americans are not entitled to their full refund and they want a cut. greedy,

Turbotax is a scam and lobbies to deliberately make taxes difficult so Intuit can keep skimming tax returns for profit. I wish this tool would cease to exist since the government knows how much I owe them and should be able to just tell me that.

Everything is guided and there's no guesswork with paperwork. The help tool is very useful too. I like that I don't have to download the software anymore.

you hide features and make things difficult to find. There used to be a full step by step menu of every single part of the process and now you obfuscate that. Congratulations on enshitifying an overly complicated product.

Unfortunately, I don't have Windows 11 installed on my desktop computer so I had to use an alternate version of TurboTax. The process was pretty much the same but it was really slow getting used to the different format of the wording.

Love that TurboTax makes enhancements each year that make filing easier and more clear. The new AI search/question box was great and I appreciated the reduced number of "check ins" on how I was doing or feeling. Great experience overall!