There were pros and cons of using the online version. The biggest pro was the fact that it did not suddenly have to re-run everything due to an update...will use again.

TurboTax drastically expedites the seemingly convoluted and intricate process of filing your taxes! I appreciate how easy it is to use this site! It is incredibly user-friendly!!! !!!

2025 Turbo Tax Desk Top is much harder to use than in the past. There is n o easy way to review the actual tax forms like the 1040 or schedules. It was much more difficult to go back and change entries than in past versions.

Very User friendly, layout easy to follow, instructions easy to understand, and the sidebar explanations are very helpful. Thanks for implementing suggestions from users over years .

It shut down unexpectedly once, but overall worked well. I wish it were clearer to find and see and print my actual returns during later process times.

Turbotax is a scam and lobbies to deliberately make taxes difficult so Intuit can keep skimming tax returns for profit. I wish this tool would cease to exist since the government knows how much I owe them and should be able to just tell me that.

I engaged with two individuals with Turbo Tax. The first individual was Alfred and he was very helpful. The second individual I could not understand his name because his accent was very strong. The second person was not helpful.

Using the website version is difficult as opposed to previous years where we could download the software. Downloading the software was quick as it was the same as previous years. Next year might have to use other programs that other people use.

Super easy, been using them for years. I really like how TurboTax takes care of my capital loss year after year so I don't have to calculate it myself!

I found that it was a lot harder to navigate and find all the little next buttons. Pulling up older TurboTax filings and transferring them to a USB or another laptop was really difficult. File save and to were.