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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,161-1,170 of 49,637 reviews
Apr 14, 2026
mgmmgmm
3 out of 5 stars review

Turbo Tax is just OK

I would have liked to see my tax return at various stages in the process. I did not like going out and finding the forms after the fact. Sometimes it is nice to see the amounts on the lines on the form as you're putting the info into the system.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 5, 2026
SHR14
5 out of 5 stars review

Let's hope this works

This went very well. I hope there are no issues. I am filing deceased father's return. I checked that box at the start of the process but didn't see deceased printed on the return with his name. Fingers crossed...

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Apr 1, 2026
Gunny32
5 out of 5 stars review

Tax filing simplified

Very easy step-by-step process. The help section is outstanding. One wish would be if you do the State return and find out that you don't have to file, TurboTax wouldn't charge you the $59.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.

Apr 1, 2026
DIRT2026
4 out of 5 stars review

Done In a Reasonable Time

Overall, it completed in a reasonable time. The document scan misread some fields and editing was not intuitive, but the help directions guided me to delete documents that were incorrect.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Anonymous
1 out of 5 stars review

TurboTax is the opposite of awesome!!

you hide features and make things difficult to find. There used to be a full step by step menu of every single part of the process and now you obfuscate that. Congratulations on enshitifying an overly complicated product.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 1, 2026
Hild63
4 out of 5 stars review

Another Easy Year

Simple to use. Easy to access online account information from various sources like banks and investment companies. Sometimes confusing with investment income.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 12, 2026
Daviestb
3 out of 5 stars review

Too long

The program told me it would take one and a half hours to do my taxes. It took me 10 hours. I've been filing my taxes with Turbotax for about 10 years, I'm going to look into different tax filing programs right now.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 1, 2026
Susan1770
2 out of 5 stars review

Turbo Tax is a 2 out of 5 stars...

The pull down menu's under the federal and state returns... were too broad... couldn't find my way back to make a change in schedule C... very disappointing.. maybe this how turbo tax gets us to pay $200 for expert advise.. i just needed IT!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
PeteAtEdUGames
4 out of 5 stars review

Need some work

Had problems with the income section and, in the end, even though I have filed with TT for years, they said I did not eFile last year. Something about a different account.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
Evan115
4 out of 5 stars review

Solid product

I work in tax administration but needed to use software for the first time in several years due to my wife inheriting investments. I trust that the program carried the amounts to the correct schedules, forms and lines.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.