I resent having to pay TurboTax/Intuit so much money to transmit data on my behalf. There were also several places in the process where they did not provide any explanatory information about what they were asking and I had to guess.

Thie option was easy. I was only willing to try it because it was free and it offered to switch me back to desktop version at any time. But they made a believer out of me.

There was some confusing instructions, too much up-selling, & my 2024 AGI did not transfer during the review portion even though I successfully filed using TurboTax desktop last year.

expensive and when I hit back, it went to an earlier section an i had to find the current one in the menu. Not everything has an icon to explain what it wanted

Had to upgrade to file a single form that had no impact. Also that form took 30 mins cause there were "errors" but would not explain those errors. Then the fact that it tried to charge me out of the country fees when i live in the USA.

Must file by mail if spouse has no SSN/ITIN, it is super frustrating that there is not a button to mark 'NRA' for the field. Doing a roth conversion is also convoluted and super easy to introduce an error to.

I have used Turbo Tax for quite some time. This year it seems to be much more difficult to use. I could not transfer 2024 information to current year. It was more difficult to move from item to item.

Easier than the requirements of this survey. Have continued using turbotax for years and will continue to do so until I no longer have to file taxes.

They automatically signed me up for the paid version and attached it to my W-2 form without any explanation—I don't own a business or any stocks! But they charged me $208.

I love the compatibility and accuracy of the work with TurboTax. The interface is easy to be used, the features are helpful, and when you need the support, you get the great one.