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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,151-1,160 of 49,637 reviews
Mar 29, 2026
Washashore66
3 out of 5 stars review

Bah humbug

I resent having to pay TurboTax/Intuit so much money to transmit data on my behalf. There were also several places in the process where they did not provide any explanatory information about what they were asking and I had to guess.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 12, 2026
SloMoShawn
5 out of 5 stars review

Easy Tax preparation Felt confident in filing

Thie option was easy. I was only willing to try it because it was free and it offered to switch me back to desktop version at any time. But they made a believer out of me.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Mar 29, 2026
DebW2026
4 out of 5 stars review

Cloud version a little glitchy

There was some confusing instructions, too much up-selling, & my 2024 AGI did not transfer during the review portion even though I successfully filed using TurboTax desktop last year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 12, 2026
kknn
3 out of 5 stars review

eh

expensive and when I hit back, it went to an earlier section an i had to find the current one in the menu. Not everything has an icon to explain what it wanted

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 6, 2026
nnnn1230
5 out of 5 stars review

Beware of upgrades and fees

Had to upgrade to file a single form that had no impact. Also that form took 30 mins cause there were "errors" but would not explain those errors. Then the fact that it tried to charge me out of the country fees when i live in the USA.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Mar 30, 2026
dehboxturtle
2 out of 5 stars review

Does not work well if spouse is non-resident alien

Must file by mail if spouse has no SSN/ITIN, it is super frustrating that there is not a button to mark 'NRA' for the field. Doing a roth conversion is also convoluted and super easy to introduce an error to.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
Govs share
3 out of 5 stars review

Turbo Tax does a good job covering everything.

I have used Turbo Tax for quite some time. This year it seems to be much more difficult to use. I could not transfer 2024 information to current year. It was more difficult to move from item to item.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Audmore
5 out of 5 stars review

Swell

Easier than the requirements of this survey. Have continued using turbotax for years and will continue to do so until I no longer have to file taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 19, 2026
Anonymous
1 out of 5 stars review

awful

They automatically signed me up for the paid version and attached it to my W-2 form without any explanation—I don't own a business or any stocks! But they charged me $208.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2026
Cata21
5 out of 5 stars review

TurboTax is Awesome!

I love the compatibility and accuracy of the work with TurboTax. The interface is easy to be used, the features are helpful, and when you need the support, you get the great one.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.