I love using Turbo Tax and knocking it out at the comfort of my own home. The application makes it really easy to complete and asks you so many questions to help get you the best refund possible. Highly recommend!

I began to use this product when my accountant was no longer able to continue processing my returns annually. I find the product easy to navigate offering me confidence is the accuracy of processing.

This is my first experience in 20+ years doing my taxes online vs a downloaded application. I'm not as comfortable with the process and will opt to download the app next year.

It was very easy to navigate the software. Even when I didn't have certain items easily accessible, the software told me where I could locate them elsewhere. Very helpful.

1) There were too many screens trying to get you to purchase additional services. 2) There were confusing screens complicating the process to pick whether to file electronically or to print and mail the state paperwork.

Easy to use. As accurate as the preparer is. I wish topics that don't apply, such as credits that aren't available due to income level would be auto-skipped.

The process was simple, Turbo Tax guided most of the process. They interface is user friendly and it educates you as you go through "Learn More" feature. Also, mentions new tax laws.

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Cant mass delete over 50 lines of 1099 line errors. I had to manually delete all lines, for the amount paid for service, it was a giant waste of time and the more help information was absolutely zero help.

when reviewing income, the review items are glitchy. Also when dividend income was being updated the items didn't update and had to be deleted manually.