Couldn't have done it without AI assistant. However, some words in instructions did not match words in the TurboTax interface. Took me too long to figure out capital gains without a 1099-B because of this.

The fact that I'm paying for the service and TT tries to upsale over and over and over again is horrible. Also, my taxes are super simple, not much to declare, however, it's still overly complicated with TT.

The software is pretty straightforward, All my questions were answered in a way that even someone who is not financial can understand. Will definitely purchase again next year.

The online version was less intuitive than the older computer version, but it finished well. I also used the tax review by Chat and it worked really well.

Turbo Tax used to be the gold standard for usability. Now it is just a clunky, confusing tool aimed at upsells compared to efficiently filing your taxes. Sigh...

It should be more clear that only one filing per TurboTax purchase. The wording of being able to use 5 computers per filing is misleading in that this leads one to think that 5 filings per purchase of a TurboTax product.

I really appreciated being able to call to get help from a live expert. I called twice and each time I received the help I needed. I also really appreciate being able to import information from my investment accounts.

This is my first time filling 1099 and I did find the prompt to be very helpful. However, I did not like the ending. They asked me to change things on the return, but the questions did not make sense.

one issue, impossible to use itemized duction on federal return and then pro ceed with state return and use standard deduction. the state return defaults to federal preference and can change in turbo tax !

Have used the computer Disk version until this year. Like the one on my computer better. I could not view the forms during the interview process. Did not prefer that. Overall, still a great experience.