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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,031-1,040 of 49,637 reviews
Apr 12, 2026
brian7rh
4 out of 5 stars review

Got'R done. thank you

Couldn't have done it without AI assistant. However, some words in instructions did not match words in the TurboTax interface. Took me too long to figure out capital gains without a 1099-B because of this.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 27, 2026
HLerere
2 out of 5 stars review

HATE THE UPSALE AND A BIT COMPLICATED

The fact that I'm paying for the service and TT tries to upsale over and over and over again is horrible. Also, my taxes are super simple, not much to declare, however, it's still overly complicated with TT.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 27, 2026
Nana AVT
5 out of 5 stars review

EASY PEASY

The software is pretty straightforward, All my questions were answered in a way that even someone who is not financial can understand. Will definitely purchase again next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 29, 2026
lighthouse lodge
5 out of 5 stars review

Works every time

The online version was less intuitive than the older computer version, but it finished well. I also used the tax review by Chat and it worked really well.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 12, 2026
Sighx2
1 out of 5 stars review

Turbo Tax Used to be Good

Turbo Tax used to be the gold standard for usability. Now it is just a clunky, confusing tool aimed at upsells compared to efficiently filing your taxes. Sigh...

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
5890771
4 out of 5 stars review

Easier than Intuit ProSeries.

It should be more clear that only one filing per TurboTax purchase. The wording of being able to use 5 computers per filing is misleading in that this leads one to think that 5 filings per purchase of a TurboTax product.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 3, 2026
Dagmar1968
5 out of 5 stars review

Very Helpful Tax Software

I really appreciated being able to call to get help from a live expert. I called twice and each time I received the help I needed. I also really appreciate being able to import information from my investment accounts.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.

Apr 15, 2026
INNN
3 out of 5 stars review

TurboTax is okay

This is my first time filling 1099 and I did find the prompt to be very helpful. However, I did not like the ending. They asked me to change things on the return, but the questions did not make sense.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
Kingwino
4 out of 5 stars review

flaw

one issue, impossible to use itemized duction on federal return and then pro ceed with state return and use standard deduction. the state return defaults to federal preference and can change in turbo tax !

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 31, 2026
CharlieSr
5 out of 5 stars review

Love Turbo

Have used the computer Disk version until this year. Like the one on my computer better. I could not view the forms during the interview process. Did not prefer that. Overall, still a great experience.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352