Hi there Franceska, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the lasting battery life of your earbuds is to you every day. Without knowing how long you are able to listen to your earbuds on a single charge, we have provided a link to an article to help you with the battery of your earbuds. We also recommend exploring the option of using the Ambient Sound setting that will prolong the battery life over the ANC setting. We have lastly shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your feedback on the Galaxy Buds3 Pro, Sasha. Your feedback is very much appreciated as we continue to make improvements. For a more secure fit, please ensure the earbuds are worn properly by adjusting them so there’s no space between the ear tip and your ear. You can also try different ear tip sizes to find the one that fits snugly and comfortably. Additionally, the Galaxy Wearable app offers a fit test feature to ensure the best fit for optimal sound quality and noise cancellation. Your feedback is valuable, and we’re glad you’re enjoying the other features of the Galaxy Buds3 Pro! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see that you’re enjoying the live translation feature, especially in your interactions with Spanish-speaking individuals. We designed the Buds3 Pro to enhance your communication experience, and it’s fantastic to know that you’re utilizing this feature to bridge language gaps. Your feedback highlights how these features can truly make your life easier. If you have any additional thoughts or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for taking the time to share your feedback about the Galaxy Buds3 Pro, Ruslan. We understand that the absence of replacement earbud tips can be disappointing, especially when you're looking for the perfect fit for optimal sound quality. Our goal is to provide you with a premium audio experience featuring Adaptive Sound and Active Noise Cancelling, and we want to ensure you're getting the most out of your earbuds. If you're experiencing average sound quality, we recommend checking if your earbuds are updated to the latest firmware via the Galaxy Wearable app, adjusting the equalizer settings to suit your preferences, and ensuring they are properly charged and free of debris. We’d also be happy to help you with replacement tips. Please reach out to us at Samsung Support so we can look into this and address any other concerns you may have. Your satisfaction is important to us, and we want your experience with the Galaxy Buds3 Pro to be exceptional! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Jose. We sincerely appreciate your feedback regarding your experience with the Galaxy Buds3 Pro. We hate to see that the buds did not meet your expectations so far. Your feedback is valuable as it helps us improve our products and services. The Galaxy Buds3 Pro were designed to offer a premium audio experience with features such as Adaptive Noise Control, high-resolution audio support, and a comfortable, ergonomic fit. It's disappointing to learn that you did not experience these benefits. We understand how important quality is when it comes to our devices and service. To better assist you, please provide more details about the specific concerns you encountered. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you soon and finding a solution that meets your needs. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your review of the Galaxy Buds3 Pro with us, Amanda! We're glad to see that the buds fit perfectly and that you're able to adjust the settings to your liking. Your feedback is important to us, and we appreciate you sharing your experience. With the Galaxy Buds3 Pro, you can truly customize your sound settings for different apps. If you swipe down, you can quickly adjust your EQ and noise control right from the Quick Settings panel. It’s great to know that your custom settings can be saved for each app, allowing you to enjoy 360 Audio on YouTube or a bass boost on Spotify just the way you like it. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus