Thanks for sharing your feedback on the Galaxy Buds3 Pro. We understand how crucial a comfortable fit is to your overall audio experience, and we'd like to help you achieve that. To help you achieve that perfect fit, the Buds3 Pro come with different sized ear tips. It is important to try out the various sizes to find the ones that suit your ears best, as a secure fit minimizes sound leaks and ensures optimal audio performance. Once you have selected the right ear tips, check for directional marks at the bottom of the earbuds and look for "L" for the left and "R" for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the earbud slightly so the microphone is directed toward your mouth, and you can adjust the buds by rotating them until they feel just right. Additionally, we recommend using the earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We appreciate your input and hope these tips further enhance your enjoyment of the Galaxy Buds3 Pro. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Mary. The Buds3 Pro are designed to deliver high-quality sound with enhanced two-way speakers and dual amplifiers, providing an immersive listening experience. Using the equalizer feature in the Galaxy Wearable app allows you to customize the sound profile to your preferences, which may help enhance the audio experience. Your feedback is valuable, and we appreciate you sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus