It's awesome to hear from you, Matthew. Thank you for your wonderful review of the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the refreshed look and the futuristic sound experience. The Buds3 Pro is designed for true audio lovers, and it’s fantastic that you appreciate the comfortable new shape and improved hardware. Your feedback truly inspires us to keep delivering innovative devices! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there JR V, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds is to you and we would love to help you troubleshoot this matter and see if you can achieve the fit you are seeking. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you'd like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Tommy W, we appreciate you feedback on your Samsung Galaxy Buds3 Pro. We understand how important all of the accessories for your device are to you. We have provided a link to the Samsung Support Team to work with you directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3! We're thrilled to see that you’re enjoying the sound quality and volume, as clarity and richness in audio were key features we aimed for to enhance your listening experience. We understand how important battery life is. The Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with the fully charged case. To help maximize battery life, consider a couple of adjustments: keep your earbuds in the charging case with the cover closed when not in use, and adjust the notification settings from the Galaxy Wearable app on your connected phone or in the Galaxy Buds app if you're using iOS. We’re continuously working to improve our products, and your insights are invaluable in guiding those efforts. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi James Purkey, we appreciat your feedback on your Samsung Galaxy Bud3 Pro. We understand how important a comfortable fit of your earbuds is to you every day, and we would love to help you troubleshoot the fit of your earbuds, and have provided a link to an article tohelp you with the placement. We also recommend doing a fit test with your earbuds in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you would like to discuss this experience further, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages