Member photos
+3766 images
Verified Purchase
Translation shortcomings,
As I've come to expect from Samsung products over the years of having several, the construction and sound quality are exceptional. They fit comfortably and battery life is first rate. My only reason for not going with a 5 star rating is, I'm still struggling with the main reason for buying these particular earbuds and that is the advertised ability to be used for live language translations. The recommended smart phone app leaves confusion on how this is supposed to function. It I'm not giving up.
Verified Purchase
I had to adjust to the feel but I love them!
Took a bit too get used to and comfortable as they made my ears slightly sore but I have never had buds with this P shape so after the adjustment I love them. The noise canceling is really quite good, the mix this the active listening and music sounds very nice, and the battery last a long time.
Verified Purchase
Preformance is wonderful but battery life lacks
I do like them over all. I love the choices of ambient sound, adaptive, and noise canceling and boy does that noise canceling work. Of course with the selection you make determines length of battery life. I understand that and no complaints on battery life if the buds themselves. However, the battery life of the case is another story. It seems to me im charging the case every other day.
Thank you for your wonderful feedback on the Galaxy Buds3 Pro! We absolutely love that you appreciate the choices of ambient sound, adaptive sound, and noise cancellation features. It’s great to see how well they’re working for you! We’re also glad to know that the battery life of the earbuds has met your expectations. However, we’ve noted your concerns about the case dying faster than usual. With Active Noise Cancellation (ANC) on or off, the earbuds and case provide up to 30 hours of playtime on a full charge. Be sure to use a Samsung-approved charger and check for any damage to the case to maintain its performance. Thank you once again for your feedback! If you have any questions or any further concerns with the case, please reach out to us at Samsung Support. We’re always here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Better Fit, Better Sound, Slightly Tricky Case
The Galaxy Buds 3 Pro (silver) are a solid upgrade over the Buds 2 Pro—they fit more securely, sound noticeably better with richer detail, and the new stem controls are far easier to use. The improved design makes everyday use smoother, especially when adjusting volume or skipping tracks. Just note they’re a tickle harder to seat in the case due to the new shape.
Verified Purchase
Honest pros and cons
They are very comfortable and controlls are great. They pair up to my Samsung reliably. They go great with Samsung ecosystem. The reason for 3 stars is that the noise canceling doesn't handle loud noises very good. They make clicking sounds in addition to the loud noise. Also battery of case doesn't last as long as my cheaper JBLs. I figured for the premium price of these they should be much better than the cheaper brands.
Thanks for reaching out with your feedback on the Galaxy Buds3 Pro, Jorge. We're so glad to see that they fit well for you and that the pinch and swipe controls work well for you. We also love to see that they've been able to connect seamlessly to your other Samsung devices. We'd like to address your concerns about the battery as well as the noise cancellation and clicking sounds. Regarding the clicking sound, we recommend starting with a proper earbud fit. Make sure to check for software updates on both your buds and your phone. You can also reset the earbuds using the Galaxy Wearable app. If the concern continues after these steps, try re-pairing the buds with your device. Additionally, the Buds3 Pro case provides 30 hours of extended battery life, so be sure to keep them charged when not in use to make the most of that. We understand how important the noise cancellation feature is. You might want to try the additional bud tips that come with the earbuds. They can help reduce sound leaks and ensure that the noise cancellation works effectively. If you have any further concerns or if the clicking persists, please don’t hesitate to reach out to us at Samsung Support so that we can work with you to resolve this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Funky smell change to aac
The initial way they connected with the Samsung version made everything soundof static. And I swapped it to that same version that the airpods uses it works fine. My only real complaint is that they smell funky, no matter how many times i clean them especially the rubber tips. Just have a weird funky smell. And so does the case even when you take them out, even when you leave them out to air out, and it kind of is like a burnt or mold type smell. It's just real weird and funky, that's my main complaint as far as how they work, they work well after changing the initial bluetooth connection style and it's basically the kodak in the way that they connect, so instead of the samsung version, it's the aac version that works best for all app and phone sounds.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Corina. We understand that you’ve noticed a smell coming from the earbuds. This can sometimes occur due to the materials used when they're connected via Bluetooth or while charging. If the scent is concerning to you, we recommend having them evaluated by an authorized service technician for peace of mind. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Additionally, if you find that the earbuds are getting hot to the touch, it’s best to have them serviced promptly. Your comfort and satisfaction are our priorities, so please don't hesitate to reach out to us at Samsung Support for further assistance if needed. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy Buds3 Pro: A Bold New Look With Solid Sound
The Galaxy Buds3 Pro is a big step up for Samsung, especially in design. They've finally adopted the "stem" look, and frankly, it works. It makes them more comfortable and a better fit for more people. The sound quality is fantastic—it’s rich and clear, and the bass has a nice punch without being overwhelming. The active noise cancellation (ANC) is also a highlight. It's great at blocking out the low hum of daily life and helps you focus on your music or podcasts. The new AI features are cool, too, like the real-time translation and voice controls that don't require a wake word. Now for the downsides. While the new design is great for comfort, some users have had issues with them staying put during workouts. Also, while the ANC is strong, it's not always perfect, and some people have noticed a slight hiss. The battery life is decent, but it's not a multi-day wonder. Overall, if you're a Samsung user looking for a premium audio experience with some clever new features, the Galaxy Buds3 Pro is a solid choice. Just be aware that they might not be the perfect fit for everyone's ears, and you'll still be charging them fairly often.
Thank you for your feedback on the Galaxy Buds3 Pro, Jasper! We appreciate your thoughts on the new stem design and are glad you find it comfortable and a better fit. It's great to see that the sound quality and active noise cancellation have been working well for you. To address the slight hiss you mentioned with the ANC, we recommend trying a reset using the Wearable app, which may help improve performance. Also, be sure to check for updates as well for your buds on the Wearable app. For staying secure during workouts, consider using the additional bud tips and trying the Fit Test in the app. Finding the right fit can make a difference in how well they stay in place. If you need anything at all, please reach out to us at Samsung Support. Thank you again for sharing your experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great sound but ...
Sound is phenomenal but don't take them to the gym. The slightest moisture ticks off the case and renders then useless. Opened a case with Samsung who sent me to ubreakifix for repair who then told me they lack the hardware to make repairs and there's really nothing they can do. Waste of my time
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Robert. We truly appreciate your feedback and want to ensure you have the best experience possible. We understand how much you enjoy their phenomenal sound, and we encourage you to clean and wipe the buds if they come into contact with moisture or dirt, as this can help maintain their performance. We’d love to gather more details to assist you further with this. Please reach out to us at Samsung Support, and we’ll be here to help you every step of the way. Your satisfaction is our priority! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Horrible charging experience
Earbuds sometimes doesn't charge and would need to be adjusted 4-5 times before it would recognize the buds are in the case. Extremely annoying as these are pretty expensive buds, I would expect everything to work perfectly out of the box. Sound quality is good though if you can overlook the horrible charging case.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Alan. We understand how frustrating it can be if your earbuds aren’t charging or turning on properly. If one or both of your Galaxy earbuds are having trouble, it could be related to the earbuds themselves or the charging case. Sometimes, using a charger that isn’t approved by Samsung might lead to this situation. To help, we recommend fully charging the case, checking the earbuds for any visible damage, or restarting the earbuds. If that doesn’t do the trick, we’ve included a helpful link below for more troubleshooting steps. If you still need assistance with this or anything else, please reach out to us at Samsung Support. We're here to help! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Disappointment
Very disappointed. The charger does not work after workout. The charger or the earphone need to be dried completely before charging again. I've never had this issue with other earphones. Also, the it comes out from ear pretty easily, which I've never had this issue either with other earphones.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Nell. We understand that you had some concerns about the buds charging after having some moisture on them, as well as the fit. It's important to note that if your buds get wet from sweating or other activities, it's a good idea to ensure they are completely dry before attempting to charge them. This helps protect the charging contacts and gives your buds the best chance to function properly. Regarding the fit, we recommend trying the additional earbud tips included with your Galaxy Buds3 Pro. You can also use the Fit Test available in the Wearable app to find the most comfortable and secure fit. If you have any further questions or need assistance, please don’t hesitate to reach out to Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus