Thanks for taking the time to share your experience with the Galaxy Buds3 Pro! It’s great to know that you’re utilizing them for sports, work, and leisure. We designed the Buds3 Pro with exceptional sound quality and effective noise cancellation to enhance your listening experience no matter where you are. The long battery life is also a key feature, allowing you to enjoy your favorite content throughout the day! If you ever need anything or have questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, David. We really appreciate you sharing your experience with the Galaxy Buds3 Pro. We take our customers' experience seriously, and we'd like a chance to help resolve this. We see that you've had some challenges with charging them. We attached a link at the end of this response to help you troubleshoot this. As you may already know, Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues, please be sure to reach out to us at Samsung Support so that we can look into why this may be happening. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback about the Galaxy Buds3 Pro, Skynetking35. If you're experiencing charging difficulties, we suggest first cleaning the charging contacts with a dry cloth, as dust or foreign materials can interfere with charging. It’s also important to make sure that both the earbuds and the charging case are free from any debris. If they’ve been exposed to dust, sand, or metal shavings, gently wipe them with a soft, dry cloth before placing them back in the charging case. Also, ensure that you're using a Samsung-approved charger for optimal performance. Additionally, remember that our products are covered by a 12-month limited warranty against manufacturing defects in materials and workmanship. For extended protection and extra support, you have the option to purchase Samsung Care+ for eligible devices. Your satisfaction is important to us! If you continue to encounter any concerns, don’t hesitate to reach out to Samsung Support for further assistance. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge (buds not charging) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus