Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Txasgal! We’re proud to see that they have made a significant difference in your hearing. The ease of use is one of the standout features our design team focused on, so it's wonderful to see that it has resonated with you. We're committed to enhancing your audio experience, and your feedback really motivates us to keep innovating. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you sharing your experience with the Galaxy Buds3 Pro with us, Cole. Your feedback is greatly appreciated as we continue to make improvements and changes. We hate to see that you've had some challenges with the connection with the left earbud. If your earbuds disconnect frequently, it may be due to a poor Bluetooth connection or wearing them incorrectly. Please make sure that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that the software on your earbuds is up-to-date. This can help enhance the connectivity experience. Be sure to check out the link attached for more troubleshooting options that may help you get this resolved. If this persists, please do not hesitate to reach out to us so that we can provide further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand that communication is just as important as enjoying music and movies. If you're having challenges with call quality, please check the battery status of your earbuds. If the battery is low, charging them can make a difference. You can monitor the battery level conveniently through the Galaxy Wearable app. Additionally, it's important to inspect your earbuds for any build-up of dirt, earwax, or debris, especially around the microphone. Regular cleaning can significantly improve sound quality. Make sure to check the air ducts and speakers to ensure they’re clear as well. You may also want to examine your earbuds for any physical damage, like a cracked case or any loose parts. For more detailed troubleshooting options regarding the sound quality you’re experiencing on calls, please refer to the link provided. Should this persist, we encourage you to reach out to us at Samsung Support for further assistance. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111323/#:~:text=If%20your%20Galaxy%20Buds%2C%20Galaxy,Samsung%20earbuds%20using%20a%20computer smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus