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Just Don't!
I wish I'd never tried to dim my buds pro 2! The gen 3 buds sound quality is non-existent, they WILL NOT stay in your ears, and two thirds of the time, when you put them in their storage case, only one of the two will charge. I feel generous, giving them a one-out-of-five stars. These are crap, pure and simple.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Tim. We appreciate your honesty, and we want to address your concerns personally. First, regarding the sound quality, we are proud of the premium audio experience that the Galaxy Buds3 Pro offers, featuring 24-bit audio processing for rich and detailed audio. It’s designed to take your listening experience to the next level. We understand that finding the perfect fit is essential. The Galaxy Buds3 Pro comes with multiple ear tip sizes to ensure a comfortable and secure fit for every user. We encourage you to try the different sizes for a better experience. As for charging, these buds utilize advanced charging technology that allows for efficient and reliable power management. If you are noticing any inconsistencies, we recommend checking the charging contacts to ensure they are clean and free from debris. Sometimes, proper alignment in the case can make a difference. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. Thank you again for your feedback. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Amazing feel and design
[This review was collected as part of a promotion.] The new features of these galaxy buds are great. More options when having both galaxy buds on. They feel comfortable when putting them in your ears. Good quality and sound. I would definitely recommend!
Clear sound ever!
[This review was collected as part of a promotion.] The voice sounds naturally. Not like something behind erabuds or from somewhere far. Music and TV experience is so nice clear and deep. I never had that feeling even with airpods. Nobody hears background noice anymore. So I use it while in store or at my job. I just recommend it! 10 stars!!
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro, Chinbat. We're glad to see that We're pleased to see that the natural voice clarity during calls enhances communication, making it feel like the sound is coming directly from the person you're speaking with rather than from the earbuds. The deep and clear audio quality brings an exceptional experience for enjoying music and TV, surpassing expectations. The Active Noise Cancelling ensures distractions are minimized, making them effective even in busy environments like stores or workplaces. Your recommendation reflects the well-thought-out design and functionality of the Galaxy Buds3 Pro. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
These are great earbuds.
[This review was collected as part of a promotion.] The new Buds 3 Pro earbuds are exceptional, offering some of the best sound quality I have experienced. They provide a comfortable and secure fit, and the connection process is seamless and straightforward. The new touch sensors are highly responsive and function flawlessly..
Love the sound, charging is finicky
[This review was collected as part of a promotion.] I've owned the Buds 2 and Buds 2 Pro. These are superior sound quality. Calls sound clearer on them as well. They do all the great things that Samsung products do like seamlessly connecting from my phone to my tablet. Noise canceling is great. Only problem with these, that's not been a problem with previous models, is the Buds don't charge as easily. You have to make sure the red light comes on for both, or they aren't charging. Overall, I'm very happy with them. They are the best sounding earbuds that I've owned.
Quality earbuds, great design,convenient features
[This review was collected as part of a promotion.] This is by far the best earbuds I have tried. With its seamsless actions actions across apps, it is so easy to connect with all my devices including PC, tablet, watch. The design and features offer great convenience and enjoyable experience. The easy and convenient gestures allows for enhanced listening pleasure. I enjoy using it at the gym, audiobooks and personal meditation. I've always been a fan of excellent products from Samsung!
They're just ok...
[This review was collected as part of a promotion.] I strongly preferred the Buds Live over these, and the Buds Pro 3 are just ok. No matter the size of tips I use, they fall out of my ears constantly. The sound is subpar compared to past models. The little dongles on them that make them look like another brand is annoying and gets in the way regularly. Personally, I do not recommend, but they may work well for others.
Thanks for taking the time to share your thoughts on the Galaxy Buds Pro3! We hate to see that you haven't had the best experience with the fit and sound quality. We understand how important it is to find the right fit, and since you've already tried different tips, we encourage you to use the Fit Test available in the Wearable app. It can help you find the perfect match for your ears, which may enhance your overall experience. We appreciate your feedback on the design as well. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Possibly defective, battery life not great.
They sound amazing! I wish I could leave it at that, but... The battery life isn't great. This wouldn't be a huge issue IF they would actually charge. Unfortunately, mine randomly decide to not charge. The app will show them both charging, but I come back a while later and one is at 86% while the other is at 34%... Even the case will occasionally decide to not charge, instead blinking red and REALLY HOT! I thought maybe they were dirty, so I cleaned them very thoroughly with alcohol and q-tips, including the case... Immediately after cleaning one of them wouldn't charge. This has been so frustrating that I switched to SoundCore Liberty 4 Pros. I wouldn't mind a replacement to give them a second chance because mine seem to be defective. It's too bad! They do sound really good!
Hello Pickaxe87! Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad to see that you enjoy the sound quality, and we want to help you make the most of your buds. To address the charging concerns, please ensure you are using the included USB cable along with a Samsung-approved wall adapter for the best results. If you prefer wireless charging, the Galaxy Buds3 Pro are compatible with select Samsung Qi-compatible wireless charging pads, as well as devices that support PowerShare. When using a wireless charger, it’s important to place the case directly in the center of the pad to ensure a proper connection. Sometimes, case covers can interfere with wireless charging, so consider removing it to see if that helps. Additionally, check that the earbuds sit snugly in the charging case. If they aren’t positioned correctly, the charging contacts may not connect, which can lead to uneven charging levels. Debris on the charging contacts can also affect charge performance. We recommend regularly cleaning the contacts on both the earbuds and the case, as well as inspecting the earbud tips and/or wingtips to ensure they’re installed correctly. Don't forget to monitor the indicator lights: a flashing red light on the case can signal a need for attention. If the lights aren’t functioning after reconnecting the charger, giving the case a brief charge can help reset things. Lastly, if there’s any visible damage to the earbuds or charging case, please know that that could hinder charging. In that case, replacement might be necessary. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great sound, charging problems
[This review was collected as part of a promotion.] I use my buds 3 pro for all of my everyday music and video streaming. They sound great and the ambient sound and ANC are great. My main problem is the buds charging. Sometimes my buds just don't charge in the case because the charging prongs weren't touching the buds. This issue leaves my buds sometimes not charged when I need them. This is my only issue with the buds but it's a pretty big issue.
Hey there TacosAndBeans0104, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are over the moon to hear you are enjoying the audio quality and features of your new earbuds. We have shared a link to the Samsung Support Team to offer any troubleshooting assistance or tips to help you resolve this matter with the battery of your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Superb sound quality and advance features
[This review was collected as part of a promotion.] I got my Galaxy Bud Pro delivered recently. I was earlier having bud 2 pro. This pro3 is another level of earbuds with superb sound quality and advance features for anc, ambient sound.. lot of AI driven features which make these buds a key part of galaxy ecosystem. Would sure recommend these buds 3 pro ti samsung fans.