Hello Jr48, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have provided links to both an article to help you with the ideal placement of your earbuds for a secure fit, and another to a video to help you change the ear tips with ease. We also recommend performing a fit test with your earbuds placed in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Dlpp, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected. We have provided a link to the Samsung Support Team to help determine the specifics of your experience and works towards a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It’s awesome to see how much you’re loving your Galaxy Buds3 Pro, Tony! With features like Adaptive Noise Control and premium sound powered by Galaxy AI, they’re designed to deliver an incredible listening experience. It’s no surprise they’ve outshined those other earbuds you’ve tried. Sometimes it’s just better to go with a brand that knows how to make things sound amazing. Thanks for sharing your candid feedback! If you have any questinos or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus