Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how important reliable battery life is, especially during long cross-country flights, and we appreciate you letting us know about your experience. The Galaxy Buds3 Pro are designed to deliver up to 26 hours of playtime with a fully charged case. For optimal battery performance, it's important to store the earbuds in the charging case with the lid closed when they're not in use. Additionally, using Samsung-approved chargers and keeping the charging contacts clean can help ensure consistent charging and maximize battery life. If you’d like to extend the earbuds’ battery life during your flights, reducing the use of features like Active Noise Cancellation or keeping the volume at a moderate level can help conserve power. We value your feedback about the battery life and understand how essential it is for uninterrupted usage. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Roco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand the new design of these earbuds can take some time to adjust to the new motion and ways to use this device. We have provided alink to the full device manual and to the Samsung Support Team to offer assistance with aligning the features and settings to your needs. The Samsung Support Team can help walk you through any steps necessary or troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Jocelyn! We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! We’re thrilled to see that you love their stylish design and are enjoying the incredible sound quality. With our groundbreaking dual amplifier system featuring independently controlled woofers and tweeters, these earbuds deliver a rich and immersive audio experience that truly enhances your listening pleasure. We’re glad to see that the fit is also phenomenal! Comfort is key for long listening sessions, and it’s great to know you’re getting just that! If you have any concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, Terry! We’re thrilled to know that you love the Galaxy Buds3 Pro! Their incredible sound quality and enhanced features truly make them a standout upgrade. With Intelligent Active Noise Cancelling and improved battery life, they’re designed to deliver an immersive listening experience wherever you go. We hope that you continue to enjoy the rich, clear audio and the comfortable fit that these buds provide! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus