Hey Jose. We sincerely appreciate your feedback regarding your experience with the Galaxy Buds3 Pro. We hate to see that the buds did not meet your expectations so far. Your feedback is valuable as it helps us improve our products and services. The Galaxy Buds3 Pro were designed to offer a premium audio experience with features such as Adaptive Noise Control, high-resolution audio support, and a comfortable, ergonomic fit. It's disappointing to learn that you did not experience these benefits. We understand how important quality is when it comes to our devices and service. To better assist you, please provide more details about the specific concerns you encountered. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you soon and finding a solution that meets your needs. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see that you’re enjoying the live translation feature, especially in your interactions with Spanish-speaking individuals. We designed the Buds3 Pro to enhance your communication experience, and it’s fantastic to know that you’re utilizing this feature to bridge language gaps. Your feedback highlights how these features can truly make your life easier. If you have any additional thoughts or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Rebecca. Thank you for your sharing your wonderful review of the Galaxy Buds3 Pro! We’re elated to see you love their sleek and futuristic design. The attention to detail in their aesthetic truly sets them apart. We’re also excited about the new blade lights, which not only enhance their modern look but also provide a unique touch to your listening experience. We’re glad you're enjoying this amazing device. If you have any questions or concerns, we encourage you to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Iowa Man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled toh ear you are pleased with the usage of your new earbuds every day. We would love to help you with the battery and charging. We recommend ensuring your earbuds are clean and dry prior to placement in the charging case, and we have provided a link to an article with proper cleaning techniques. We have also shared a link to the Samsung Support Team if you have questions or would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

How's it going, Craig? We appreciate your honest feedback regarding the Galaxy Buds3 Pro. It's great to see that you're having a great experience so far and that you've paired them up with your S25 Ultra. When pairing the Galaxy Buds3 and Galaxy Buds3 Pro with your Galaxy S25 series phone, you can take advantage of various features and options, such as switching over to other devices when taking calls, creating voice memos, and translating speech in real time. Plus, keeping track of your buds is easy with SmartThings Find. We hope that you continue to have a great experience with your Galaxy devices. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Abenezer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a secure fit is to you every day, and wanting to have an uninterrupted listening experience. We would love to help you with the fit of your device, and have provided a link to an article to help you troubleshoot this experience the placement of your earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We also recommend always ensuring your earbuds are clean and dry before placing them in your ears, and before placing them back in the charging case. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages