Hello Sammi687, Thank you for sharing your experience with the Galaxy Buds3 Pro. You mentioned the fit and the scent of the material, and your feedback is valuable to us. The Buds3 Pro are crafted for an ergonomic fit and a high-quality finish suitable for everyday use, and your comments help us better understand user perceptions of comfort and craftsmanship. Each new design incorporates insights like yours to deliver a refined experience. We appreciate your review—your support truly means a lot to us at Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate your candid feedback on the Galaxy Buds3 Pro, Naz! It's great to see that you find the features impressive! To make the most of your audio experience, it's critical to have the right size ear tips for your ears, as a snug fit will eliminate any gaps between the ear tips and your ears. This helps prevent sound leaks and ensures optimal audio quality. If you need assistance changing the tips, be sure to check out our guide for detailed instructions. Once you have the correct tips in place, check the bottom of the earbuds for the directional marks; you’ll see an L for left and R for right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the position by rotating them forward and backward until the fit feels just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to ensure they fit snugly. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus