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Great sound quality
[This review was collected as part of a promotion.] Noise canceling and sound quality are unmatched. Only knock i have with the device is that people can't hear me when I'm talking, they say I'm muffled or distorted. Other than that this product is much improved from the galaxy pro and the galaxy pro 2.
GOOD Idea BAD PRODUCT
Great idea, but the connectivity's a real pain, making a good product bad. The sound is awesome, but using these buds for conference calls will drive you nuts. The Bluetooth is unreliable, and the mics don't work at all with Windows, even on a brand-new Galaxy.
Thank you for sharing your experience with the Galaxy Buds3 Pro, CeDub! We appreciate your feedback and want to ensure you have the best experience possible. We noed that connectivity can sometimes be challenging for you. To enhance Bluetooth stability, we recommend ensuring that your device’s software is up to date. You can check for updates on your Galaxy device by going to Settings > Software update > Download and install. This often helps in improving the overall performance. Regarding the microphone performance during conference calls, we suggest adjusting the microphone settings through the Galaxy Wearable app. Open the app, go to the "Ambient sound" or "Voice detect" settings to customize and optimize your audio experience. We value your feedback and are committed to providing a product that meets your needs. If you have any other questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great Product Needs improvement on noise canceling
I Have had 2 sets of the Buds 3 pro they are very nice.The only downside is when you lose your case it doesn't have a beeper or way to track it when shut.Sound quality is excellent.There are a few things that could be improved like the noise canceling needs much improvements other than that they're a great product
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your dedication, especially since you have two sets. It’s great to know you enjoy the excellent sound quality. We noted your concern about the lack of a tracking feature for the case, similar to the one they have with the buds. We’re always looking for ways to enhance our products. Your feedback regarding the noise canceling is noted as well and we recommend changing the bud tips until you find the ones that fit your ears the best. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Amazing Headphones
[This review was collected as part of a promotion.] These are overall really really great headphones. From the sound quality, to settings, to ear fitment, its all amazing. Find my ear buds is a life saver though sometimes it doesn't show the current location but shows the last location is was connected. I had my for almost a year now with little to no problems though recently one of the ear buds have thisoid ringing that started a couple weeks ago whenever I try to use any of the modes. Other than that I truly recommend these ear buds for anyone and I cant wait for the Buds 4 lineup
Love the new Buds 3 Pro
[This review was collected as part of a promotion.] Compared to the rest of the buds I have had and used (except the live buds.. Never had them).. These seem to be on a whole different level.. The noise canceling works great for me... I literally sometimes just pop them in for noise canceling... Plus, you gotta admit that they look next level.. I would say two things.. Sometimes I miss the wings the older buds had. But, after replacing the ear tips with foam ones, I really have nothing negative to say.. I'm glad I decided to pair these up when I upgraded to the S24 Ultra.. Especially now that they are using Galaxy Ai so much throughout all there new devices. It does have a profound effect..
Great features, terrible build quality
I love every feature and sound quality but . . . Quality is terrible for the price, it looks high quality but cracked appeared in less than a year of using. And lately I have trouble charging mostly the right one, I have to make sure it is charging after each use.
Thank you for sharing your honest experience with the Galaxy Buds3 Pro, Sano! It’s great to see that you love the features and sound quality. However, we noted your concerns regarding the durability. The Galaxy Buds3 Pro are designed with a durable body made from polycarbonate (PC) and feature an aluminum mesh for the main speaker, alongside a stainless steel port mesh. These materials are chosen to enhance the overall quality and aesthetic. The charging contacts are crafted from brass with rhodium plating for durability, and the proximity sensor window is made of crystal epoxy. Regarding the charging concern, we recommend checking for any debris or moisture that might interfere with the connections. It’s important to ensure that everything is clean, as this can affect the charging process. If you’re still experiencing challenges even after checking this, we encourage you to explore more troubleshooting options via the link below. If the concerns persist, please feel free to reach out to Samsung Support, and we’ll be more than happy to assist you further. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Wonderful sound
[This review was collected as part of a promotion.] I use the Galaxy Buds all the time, everywhere. In the office, with pass throughout is fantastic. At home or outside with the Variable ANC option, or Full ANC. I use them with my S22 Ultra, My Chromecast, Steam Deck, and more. Great headphones. Great audio quality. The passthrough also sounds fantastic.
Samsung buds pro
[This review was collected as part of a promotion.] Sound quality is great, buds keep falling off the ear very difficult to keep it intact inside, sometimes during call we will try to touch them so that the buds don't fall and this touch would disconnect the call, so had to turn off the touch to answer/reject call feature. Also most of the times when placing buds back into case, it notifies that they are not properly placed in the case and not charging.
We appreciate your feedback regarding the Galaxy Buds3 Pro, Srikanth! We're thrilled to see that you're enjoying the excellent sound quality! One of our goals with these buds was to deliver an immersive audio experience. We noted your concerns about the earbuds fitting securely. The Galaxy Buds3 Pro is designed with an ergonomic shape to enhance comfort and stability for all our customers. We recommend experimenting with different ear tip sizes included in the package, as the perfect fit can significantly improve stability. You can also check out the link attached for more options to help you get a better fit. Regarding the touch controls, we appreciate your input! The ability to customize controls is a feature designed to enhance your experience. If frequent touch activation during calls is a concern, we recommend adjusting the buds from the top, rather than the stem. Lastly, concerning the earbuds not charging properly when placed back in the case, ensure that the charging contacts are clean and that you are gently placing the buds into the case for optimal contact. If you continue to experience difficulties, checking that the case is clean can also help improve the charging connection. We value your experience and feedback, and we are continuously working to improve our products. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Doesn't charge
I bought them a mouth ago and left earphone doesn't work properly, it charges poorly, only after several attempts, it starts charging and very slowly! I wiped it and cleaned it, nothing helps! It's really awful! I'm always with one earphone! Is that why I bought them??
Hi there ElinK, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it must be to have a brand new device that is not meeting your expectations. We would love to help you with this experience and have provided links to the Samsung Support Team and warranty information for your convenience. These experts can work with you one on one with any warranty claim to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info
Product could be better (Galaxy Buds3 Pro)
[This review was collected as part of a promotion.] This product has a great water resistant features! The battery life is not very good! And my voice sounds muffled to people who I call/who call me! "Galaxy AI" What We Want Are: Longer Battery Life. Completely Waterproof. Rugged phones (better protection against drops & scratches). Less pricey devices (we welcome deeply discounted bundles). Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up which Costs us in Electricity!).
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro. We're excited to see that you enjoy the water-resistance of these buds! We truly appreciate your feedback regarding the battery life and voice clarity. To enhance your experience with call quality and battery life, we'll be attaching some troubleshooting links that may help. Your satisfaction is important to us, and we're committed to providing you with the best possible experience. Just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects, and you can also opt for Samsung Care+ on eligible devices for extended coverage and additional support. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music (Call quality) https://www.samsung.com/us/support/answer/ANS10001314/ (Reduce battery consumption) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus