Hi there Anyu, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you every day. We would love to help you troubleshoot the fit and maximize your experience. We have provided a link to an article to help you with the placement of your earbuds, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Tayo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and the frustration that can be felt when you have them be interrupted by the connection. We have provided a link to a few articles to help you troubleshoot the connection of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Jahan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the placement of your earbuds for a secure fit. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have provided another link below to help you with the call settings and features. Lastly, we have shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are always happy to assist our customers with any frustration that is occuring with their device and help you have the best experience possible. We have provided a link to an article to help you troubleshoot the Bluetooth connection of your earbuds. We have also shared a link to the Samsung Support Team if this matter continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages