Hi there David, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would be more than happy to help you with the fit of your earbuds and help you have the best experience possible with your earbuds. We have provided a link to an article to help you with the placement, and also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Paul. Thank you so much for your feedback on the Galaxy Buds3 Pro! We're thrilled to see that you’re enjoying the excellent sound quality and improved noise cancellation. With our advanced Active Noise Cancellation technology, you can immerse yourself in your music without distractions. Choose your level of Active Noise Cancellation to filter out unwanted noise and let in just the right amount of ambient sound. Plus, the Ambient Sound feature allows you to be aware of your surroundings when you need to be, giving you the flexibility to switch between the two modes easily. Thank you again for sharing your experience, Paul. It’s feedback like yours that drives us to create even better products! If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Sai! Thank you for sharing your experience with the Galaxy Buds3 Pro! We understand how important it is to have a comfortable fit for the best audio experience, especially considering the investment you've made. To help you find the right fit, we recommend trying the different-sized ear tips that come with the earbuds; ensuring there’s no gap between the tip and your ear is crucial for avoiding sound leakage. Also, be sure to follow the directional markings on the earbuds to ensure they’re placed correctly—insert the R bud in your right ear with the 'R' facing you and the L bud in your left ear similarly. You can also slightly angle them so the microphone points towards your mouth and make small adjustments until they feel right. Lastly, we encourage you to use the earbud fit test available in the Galaxy Wearable app, which can help confirm that you’ve achieved the perfect fit. Your satisfaction is our priority, and we appreciate your feedback. Please let us know how it goes after trying these steps! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus