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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Feb 22, 2025
kdude
2 out of 5 stars review

Verified Purchase

Samsung getting worse?

Difficult to connect and keep connected to my new s25 ultra

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Kdude. We appreciate your feedback and want to make sure you enjoy every moment with your earbuds. If you're having trouble connecting, here are a few quick solutions to consider. Restarting your earbuds can often refresh the connection. It’s also helpful to reset your Bluetooth connection and ensure that the Galaxy Wearable app is updated. Following these steps can lead to a smoother listening experience. Be sure to check out the link attached for additional trobleshooting steps.0 We’re dedicated to providing you with immersive sound and outstanding call quality with the Galaxy Buds3 Pro. If you have more questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help! -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 24, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

Noise

It started giving buzzing sound in ear in just 2weeks of usage

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Tharun basava, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a clear and uninterrupted listening experience is to you every day, and we would love to help you troubleshoot this experience. We have provided links to articles to help you ensure your eabuds are clean and clear from debris, and then troubleshoot the audio quality, and another to help you reset your device. We have also provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 29, 2024
Nick
3 out of 5 stars review

Verified Purchase

Uneven charge

The sound and noise canceling are okay but the left and right earbud do not charge evenly.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hey Nick, thank you for your feedback on your brand new Samsung Galaxy Buds3 Pro. We completely understand how important the intended and full functionality of your earbuds are to you. We have provided a link to an article about your Samsung Galaxy Buds battery, and to the Samsung Support Team. They can offer assistance with any aspect of your Samsung products that may be causing frustration for you. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 19, 2025
Venkat
3 out of 5 stars review

Verified Purchase

Comfort

I liked my buds 2 better when compared to comfort.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Venkat. We always look forward to getting insights from our customers. We see that you reached out to share your thoughts regarding the comfort of the Buds and how they feel better when compared to the Buds2. The Galaxy Buds3 Pro were designed with improved comfort compared to the Galaxy Buds2. They feature a redesigned shape that delivers a snugger fit, ensuring they stay in place during various activities, including workouts. This new shape also enhances passive noise isolation, making your listening experience more immersive. We made sure to include a link to help you get the best fit with your buds. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 24, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

Worst ear buds award

Worst when compared to the previous version Cheap quality audio and no proper noise cancelation.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hello Akash Devulapally, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you troubleshoot any frustrations you may be experiencing, and maximize your overall experience. We have provided a link to an article to help you troubleshoot the audio quality and the usage of the ANC setting. We have also shared a link to the Samsung Support Team to help offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 25, 2025
Pedro
5 out of 5 stars review

Verified Purchase

Great sound

The galaxy buts3 have a great sound and they work great.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 19, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Best ones ever

The best ones ever. Comfortable, great sound quality and I love the design.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 11, 2024
Shane
5 out of 5 stars review

Verified Purchase

Awesome

These are very good, so much better than the second version

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 25, 2024
Swade
5 out of 5 stars review

Verified Purchase

Good sound

Good buds better than last ones. Noise cancelling works great and they stay in ear well.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 28, 2025
Afb18
5 out of 5 stars review

Verified Purchase

Perfect

I love it the color is so pretty, I recommend :) perfect

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992