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Originally I bought them and they were crap then..
[This review was collected as part of a promotion.] I bought these headphones when they first came out day one. Thought they were the best headphones I'd ever had. Had them for about a week and then they died. Samsung ran me through the ringer gave me a complete runaround and were complete jerks. They finally ended up replacing them and they work great they sound great they work great. I am a huge Samsung fanboy but my disappointment in their support leaves me with questions. But the headphones sound great and do everything that they offer.
disconnect and connect
I should give a 5 stars but, Love this buds, quality sound is great , mic works great, calls are clear and noise reduction is just great the only thing I am concern is about the disconnection after a call , I am a streamer guy so usually am using the buds to talk in live stream , but if I received a call during a streaming live the buds becomes crazy, connect and disconnect itself repetitive times until I disconnect and connect it again, is really annoying to have this problem I thought was my first buds but I purchased another one and have the same issue that needs to be fixed.
Thanks for reaching out to us! We love to see that you're enjoying the sound quality, mic performance, and noise reduction of the Galaxy Buds3 Pro! These earbuds are designed to deliver an excellent audio experience, and it's fantastic that they are a great addition to your streaming setup. Since streaming is such an important part of how you use your Buds3 Pro, we understand how frustrating it can be when they disconnect after a call. To help maintain a stable connection, we recommend resetting your buds using the wearable app. This can refresh the connection and improve stability. Additionally, ensuring that your earbuds and mobile device are running the latest software updates can help optimize performance. If the experience continues, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great Features But Buggy
[This review was collected as part of a promotion.] The Galaxy Buds Pro3 are great for those on-the-go or working professionals. Easier volume controls compared to previous iterations. Several customization features. The Galaxy AI feature takes some time to get used to but I have a feeling that Samsung has barely scratched the surface on this feature. Two drawbacks that can be annoying is ensuring that each bud is seated correctly in the charging case or else the next use you'll only have one bud fully charged. The other is random disconnection followed by reconnection with no reason or cause. Overall, I prefer these ear buds over other manufacturers due to the Samsung ecosystem and how their products integrate together.
Good sound but Poor Battery Life
Good sound quality , the more noticeable issue is the battery life in comparison with the Galaxy Buds Pro and the AirPods Pro 3... Also we need more ear tips, various size, I had use 3 the options provided and they keep falling out of my ear eventually
Hey there Otilohc, thankkk you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying theenhanced audio quality. We have provided a link to an article to help you with the fit of your earbuds and recommend a fit test if you feel as though they are not fully secure to your liking. We have also shared a link to the Samsung Support Team if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Unreliable charging
Sound is excellent, however the charging for them is completely unreliable. Case has a full charge but will only charge the ear bud you put in first every time, then when I go to use them 16 hours later the case is almost dead along with the ear bud. Did this from day one and I was hoping it was a software issue. Samsung did nothing to help me resolve the issue.
It's awesome to hear from you, John. Thank you for sharing your experience with the Galaxy Buds3 Pro. We take every concern very seriously and want to ensure you get the support you need. We’d love to help you troubleshoot the charging concern you’re facing to resolve it as quickly as possible. Please remember that Samsung provides a 12-month limited warranty for manufacturer defects, and you might consider Samsung Care+ for additional coverage on eligible devices, which offers extended protection and extra support. Be sure to check out the link attached for options to help troubleshoot this. If you continue to experience this after troubleshooting, please reach out to us at Samsung Support. We’re here to assist you further and help you enjoy your Galaxy Buds3 Pro! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The best ever the style!
[This review was collected as part of a promotion.] These are top of the line Buds they went to work and solve the problems with previous Buds. I like the sound comfort of the fit right into the ear without worrying about them falling out the way they look so chic! I have the silver color look so expensive and attractive don't have to worry about them looking dirty with white. I recommend them 100 percent!
They keep getting better!
[This review was collected as part of a promotion.] I received my galaxy buds3 pro about a week ago and I was immediately impressed by the sleek design, ease of use and the Galaxy AI technology that analyzes my listening habbits and how I wear my buds to give me the best possible sound in any situation. The quality of the sound is by far the best of any samsung buds I have previously owned. The overall fitness is far better than previous models and more comfortable after prolonged usage. Connectivity was a breeze and the update didn't take long either. If you haven't already purchased a pair you need to asap! You will not be disappointed.
Great noise CANCELLATION
[This review was collected as part of a promotion.] As a truck driver were I meet different shippers with different languages especially in Spanish speaking, AI helps me so much to translate the language easily , Connecting them to my laptop was very easy I use them daily to watch movies and the sound is so amazing, love them and use them daily Even when I go behind my trailer I still get the sound and connected .
Its alright
[This review was collected as part of a promotion.] I would really love this earbuds if they were more comfortable when exercising, when I wear them they tent to fall off causing me to stop whatever im doing to fix it, other than that i would say that theh are nice and I love the way they can connect to your other devices automatically.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Nedacan. We genuinely appreciate your feedback and understand how important comfort is, especially when you're exercising. Ensuring a proper fit is crucial for both comfort and audio quality. To achieve a more secure fit, we recommend trying the different eartip sizes included with your earbuds. Insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We're delighted to see that you love how the Galaxy Buds3 Pro seamlessly connect to your other devices. Your satisfaction is important to us, and we're committed to ensuring you have the best experience with your Galaxy Buds3 Pro. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Buds pro 3 are excellent
[This review was collected as part of a promotion.] The seamless action across devices is so helpful when utilizing my personal and work phone. The interpretor helps in hard spots when language is a barrier. Fit is comfortable and battery life is excellent! S25 new features are so great to really getting the best out of your phone! Now brief keeps me informed and cross action makes setting up my appointments so easy!



