Hi there Tayo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and the frustration that can be felt when you have them be interrupted by the connection. We have provided a link to a few articles to help you troubleshoot the connection of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback about the Galaxy Buds3 Pro, Suresh. The Buds3 Pro features Adaptive Noise Control, which adjusts noise cancellation based on your surroundings, and enhanced two-way speakers with dual amplifiers for rich and immersive sound quality. Be sure to ensure the earbuds are worn correctly for optimal performance. Adjust the ear tips to fit securely in your ears, as this can impact both sound quality and noise cancellation. Your insights help highlight areas for potential refinement, and we appreciate you sharing your thoughts! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Ycrt, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds are to you every day. We have provided a link to an article to help you with the fit of your earbuds, and another to change out the ear tips for the size that best aligns to your ears. We also recommend performing a fit test with your earbuds while you are connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Rene. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate you taking the time to provide feedback and want to help you get the best experience with your earbuds. Regarding the haptics and playing controls, we would like to gather some additional information to better assist you. Please reach out to us at Samsung Support so we can address your concerns more effectively. For the fit, since you haven't tried the additional earbud tips, we recommend giving them a try to find the size that suits you best. Additionally, you can use the fit test available in the Galaxy Wearable app to ensure a more secure and comfortable fit, enhancing your overall experience. As for the sound quality, you can adjust the sound settings within the app to better suit your listening preferences, such as tweaking the equalizer settings for a richer sound. Please be sure to reach out to us at Samsung Support if needed. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Robert H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying so many of the enhanced features of your new earbuds. We would love nothing more than to help you maximize your experience and have the ideal fit you are seeking. We have provided links to an article to help you with the placement, and a video to help you change the ear tips to best align to your ears. This along with a fit test can help you find the ideal fit and have the best possible experience with your device. We have also shared a link to the Samsung Support Team if this matter continues or you would ever like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages