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Verified Purchase
Good Sound, Terrible Ear Tips, Questionable Design
Lets be honest, there's a huge flaw to these buds pro. The silicone tips are defective. They rip too easy. Im hoping samsung figures it out and replaces it with something appropriate. The Good. I love the sound and they feel great in the ear, when I can get the to stay in. I must have odd ears because I need wings on my headphones to allow them to stay in. I wouldnt feel comfortable riding a bike or jogging with them. I barely feel comfortable wearing them around the house. It sounds odd, but I do like them. The sound is really good. I just wish they would stay in my ears. I think the ANC would be good if I could get a good fit. As I write this review Im wearing them and I can hear into the room next to me with ANC turned on because of how unfit they are to my ears.
Hello Steve, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the changing of the ear tips and obtaining a secure fit. We have provided a link to a video to help in this matter. We have also provided a link to the Samsung Support Team if you have additional questions or would like assistance with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Galaxy Buds3 Pro
These are pretty nice and functionality related great. My issue is ever since I've had them they consistently smell like burnt plastic. Even after I've cleaned they and the case. The smell doesn't go away. I've read online that im not the only person with this issue. I've contacted Samsung and a ticket was submitted, I've yet to hear from anyone.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Matt. We’re glad to see you appreciate their functionality, but we understand how concerning the burnt plastic smell can be. This odor may be related to the materials used in the earbuds, particularly when they are connected via Bluetooth or while charging. If this smell is troubling, we recommend having the earbuds evaluated by an authorized service technician to ensure everything is functioning properly. Additionally, if the earbuds ever become hot to the touch, please reach out to us at Samsung Support so that we can help you get service as soon as possible for your safety. We're committed to ensuring you have the best experience, so don’t hesitate to reach out to us. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
THINK TWICE BEFORE YOU BUY
I gave them a 3 because they do not fit my little ears as well as I'd hope they would. Even after changing the ear tip to the smallest tip provided, they still feel like they are going to fall out. & because of that, I find it challenging to switch the song manually or turn the volume up or down :(
Hi Martiza G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the fit and recommend doing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Quality quality quality
I had the prior version and had issues with them staying in. These are a lot better, just need to try the differnt ear cones. The sound is very good, the noise canceling is the best ever, i love the slide volume, but want the tap to answer calls back. Pinching is not as good.
Verified Purchase
Decent Product
Earbuds are great sometimes. Battery doesn’t last as much as the Buds Pro 2. During phone calls, callers report an echo during calls. Buds slip out of ears sometimes. Accidentally hang up on calls because you end up pressing the side button when adjusting buds.
Thanks for reaching out, Jason. We appreciate you sharing your experience with the Galaxy Buds3 Pro. It's good to see that your buds have worked great for you but we would like to help ensure you always have a great experience. We see that your battery isn't lasting as long as your Buds2 Pro. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help you get the most out of your earbuds, here are a few adjustments you can make. Always store your earbuds in the charging case with the cover closed when not in use. You can also modify the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. If people are hearing an echo while on calls, please ensure your earbuds have the latest software update; if they do, a reset through the Wearable app may enhance performance. For accidental presses, try adjusting the buds from the top instead of the stems. Remember, Samsung products are covered by a one-year warranty against manufacturing defects. We also offer Samsung Care+ for extended protection and support, which can be enrolled during or shortly after your purchase. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Nice job Samsung
These buds sound like a fantastic advancement in earbud technology. Enhanced comfort and a secure fit are essential for an enjoyable listening experience. It's impressive to see how technology is constantly evolving to meet user needs. These improvements are sure to please users. Keeping earbuds securely in place can be a challenge, so this is a welcome development. It seems that these earbuds have addressed some common pain points for users. This is great news for anyone seeking a quality audio experience. Hopefully, these advancements will lead to even more innovation in the future.
Verified Purchase
Actually stay in your ears.
The first ear buds from Samsung that stay in my ears. I have tried every generation of Samsung ear buds. Every prior generation they fall out of you are being active, these actually don't. Love the feature that mutes what your listening too if you start talking.
Thank you so much for your feedback on the Galaxy Buds3 Pro! We’re thrilled to see that these earbuds fit securely during your activities. Our team prioritized a snug and comfortable fit to ensure they stay in place, especially during movement. We’re also glad you love the feature that mutes your audio when you start talking! This Ambient Sound feature allows you to engage with your surroundings effortlessly without missing a beat. Your experience is important to us, and we love that these earbuds enhance your listening experience while adapting to your needs. If you have any more thoughts or suggestions, please don’t hesitate to share them with us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Samsung Galaxy Buds3 Pro
The Galaxy Buds3 Pro look cool, but they don't feel good. I love when they turn on their lights and Noise Cancellation as well, but I think that they can do better. If I use Ambient Sound, one of the headphones turns Noise Cancellation on and if they do work, they don't really let me hear clear conversations. Sometimes they work, sometimes they don't. It's a little stressful honestly. 3/10 If I use Adapt Sound, they sound a little better, and I can hear conversations a little better, but they still make conversations sound muffled. 5/10 If I used Noise Cancellation they work. I usually turn them on when I'm going out and I just want to be in my world. 10/10 For this feature The Voice features are pretty cool too, but if I have them on and I use any of the Ambient or Adapt sound features, they start to mess up and I can't hear conversations clearly. So I have to have them off almost all the time. 5/10 And finally, the fit... How do they feel? Do they fit? Are they comfortable? Yes, they do fit. 9/10 They feel really cheap and very hollow inside. 7/10 Not at all. I have tried all the sizes, and I have to constantly move them around because they come loose very often. I thought that maybe my ears were too sweaty, or I was moving too much, but no. I tested it 3 times. I synced them to my TV, watch a movie and tried not to move. They come lose, feel very uncomfortable and it's very annoying to move them around or take them out and re-fit them in my ear. I have the original Buds Pro, and they don't feel like the Buds3 Pro. In fact, they feel better, fit well and they don't come lose honestly. The features are simple, yet nice! Off, Ambient Sound and Noise Cancellation. They don't have these extra features that mess up with the other features. I bought these headphones on Black Friday with a nice deal and military discount which was nice, but I'm really disappointed with these headphones. Sorry Samsung, these Buds3 Pro get a 4/10
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro, Jose. We appreciate your insights as they are invaluable in helping enhance our products. The Galaxy Buds3 Pro is designed to deliver an exceptional audio experience with advanced features, including our industry-leading Active Noise Cancellation technology and Ambient Sound mode, allowing users to seamlessly shift between immersive listening and staying aware of their surroundings. The Adapt Sound feature also fine-tunes audio based on your hearing preferences, ensuring richer sound quality. For optimal comfort, the Buds3 Pro comes with various ear tip sizes engineered to provide a secure fit for different ear shapes, allowing for personalized adjustments. They are crafted with premium materials to enhance durability while maintaining lightweight comfort for extended wear. We understand that individual fit can vary, and we encourage users to experiment with the provided ear tips to find their best fit, ensuring an optimal listening experience. With features like Voice Detection, the Buds3 Pro is designed to distinguish your voice from background noise, enhancing your call quality. We're confident that these earbuds can provide an excellent experience in various environments. Thank you again for your feedback. We continually strive to innovate and improve our products, and we look forward to delivering even more exceptional experiences with our future devices. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
An upgrade worth making!
I was hesitant to switch from my Buds2 Pros, the form factor being so different. I'm very happy to have made the switch, they are very comfortable and the sounds quality is a huge improvement, and people can hear me clearly when I use them to make calls. Additionally, the voice controls living on the buds themselves makes it so responsive to use, pretty much instantaneous.
Verified Purchase
"Title that's Stands Out Above the Rest"
Awesome airpods..... I mean earbuds. The base is good and the battery life is even better. The only downside for me is that my ears haven't adjusted from the buds pro 2 to these ones yet so they don't fit in my ears very well. But other than that they work great. I haven't had much time to use the active noise cancelling but I think I can get back to this to tell moreater