Hey Dave! Thank you so much for sharing your fantastic review of the Galaxy Buds3 Pro! We're thrilled to see that you're loving the sound quality and functionality. The Buds3 Pro’s advanced audio technology truly delivers an immersive experience, and it’s great to know you’re enjoying it in either ear or both! With features like Adaptive Active Noise Cancellation and 360 Audio, it’s designed to provide an unparalleled listening experience that’s tailored to you. If you have any more feedback or need help with anything, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Storm! Thank you for your honest feedback on the Galaxy Buds3 Pro. Our goal is to consistently provide our customers with the best devices available. The Galaxy Buds3 Pro and Galaxy Buds3 are the first Samsung earbuds to feature Galaxy AI technology. This technology analyzes your listening habits and how you wear the earbuds to enhance your music listening experience. The all-new, revolutionary design has been engineered for exceptional sound quality. The accented Blade Lights on the Buds3 Pro combine aesthetics and functionality in a sleek case with a transparent cover and an elegantly curved shape. We understand that having a perfect fit is greatly important, which is why we provide step by step instructions that should help you achieve the best fit with your buds. Please check out the link attached to view these tips. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback about the Galaxy Buds3 Pro, Keith. We noted your concerns regarding the buds possibly emanating some odor. The materials used in the Galaxy Buds3 Pro comply with strict international safety and environmental standards, and Samsung ensures extensive testing for wear, hazardous substances, skin safety, and toxicity. If you’re noticing a persistent smell, it may help to gently clean the earbuds and their tips with a lint-free, soft dry cloth soaked in clean water, then dry them thoroughly before use. Keeping the Galaxy Buds clean and dry can help maintain their condition and improve your overall experience. We appreciate your input and hope this helps! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus