Hello Brisa, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds are toyou every day, and we would love to help you get the ideal fit with your earbuds for prolonged wear and usage. We have provided a link to an article to help you with the placement and fit of your earbuds. We also recommend performing a fit test with your earbuds when connected to the Samsung Wearables App. We haev lastly shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Michael Dudikov, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. Without knowing the specifics of your experience, we have provided links to the full device manual and the Samsung Support Team to help you align your device to your needs and preferences. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages