Thank you for sharing your thoughts! We appreciate your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver an unmatched audio experience with impressive sound quality and advanced features. With intelligent Active Noise Cancellation, you can immerse yourself fully in your music without distractions. Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a broad sound spectrum. Plus, their long-lasting battery life ensures you can enjoy your favorite tunes all day long. The Galaxy Buds3 Pro provides up to 30 hours of listening time with the charging case. We regret to hear that they didn’t meet your expectations and would love to learn more about your experience! Your insights are valuable as we continuously strive to improve. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Cindy. We're thrilled to see that you're enjoying the Galaxy Buds3 Pro. It’s great to see that the look and quality are meeting your expectations. One of the standout features of the Buds3 Pro is the Samsung Seamless Codec, which ensures that you're getting high-quality audio by compressing and encoding sound up to 24bit/96kHz. This technology really helps to preserve the detail and clarity of your favorite tracks, making your listening experience even more immersive. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Kdude. We appreciate your feedback and want to make sure you enjoy every moment with your earbuds. If you're having trouble connecting, here are a few quick solutions to consider. Restarting your earbuds can often refresh the connection. It’s also helpful to reset your Bluetooth connection and ensure that the Galaxy Wearable app is updated. Following these steps can lead to a smoother listening experience. Be sure to check out the link attached for additional trobleshooting steps.0 We’re dedicated to providing you with immersive sound and outstanding call quality with the Galaxy Buds3 Pro. If you have more questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help! -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Galaxy Buds3 Pro, Abraham! We're thrilled to hear your thoughts. At Samsung, our goal is to provide an exceptional audio experience, and the Galaxy Buds3 Pro is designed with features like 24-bit audio quality, active noise cancellation, and a comfortable fit for all-day wear. We appreciate your feedback and encourage you to explore all the features, such as the seamless connectivity with your Galaxy devices and the customizable sound settings. For information on how to acquire a replacement ear tip, please reach out to us at Samsung Support so that we can further assist you. Your experience is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus