Thank you for sharing your thoughts with us, Oleh! We’re elated to see that you appreciate the simplicity and comfort of the Galaxy Buds3 Pro. They truly have a refreshed look that adds to their appeal. Designed for true audio lovers, these buds feature a comfortable, new shape and improved hardware that delivers an impressive sound. You’ll experience high-resolution audio like never before! Plus, with our advanced Wind Shield technology and intuitive controls like Swipe and Pinch, enjoying your music has never been easier. We’re glad you’re enjoying them! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Galaxy Buds3 Pro, A Orona! We're pleased to hear that you find the sound and quality excellent! We understand that everyone has different ear shapes and fitting preferences, which is why the Buds3 Pro comes with multiple sizes of ear tips. It's essential to ensure you're using the right size for a snug fit, as this helps close any gaps between your ear and the ear tip, preventing sound leaks and ensuring optimal audio quality. If you haven't yet, please check the tips to find the best fit for you, and don’t hesitate to refer to our guide on changing the ear tips. Once you've selected the right size, make sure to insert the earbuds correctly by matching the "R" and "L" indicators to your ears and angling the microphones slightly towards your mouth. You can also adjust the fit by rotating them until they feel just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We appreciate your feedback, and we're here to help you get the best listening experience possible! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus