Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Fdavachi! We're glad to see that you appreciate the sound quality. We take pride in providing the best audio performance in the market! The Galaxy Buds3 Pro can offer up to 26 hours of playtime per charge, and with a fully charged case, you can enjoy up to 30 hours in total! We hope you find these tips helpful and that they enhance your overall experience with the buds! To make the most out of your listening experience, consider a few adjustments that can help conserve battery life. When you're not using your earbuds, store them in the charging case with the cover closed; this helps maintain their charge. Additionally, you can customize your notification settings in the Galaxy Wearable app for Android or the Galaxy Buds app for iOS, which may help optimize battery usage. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you're still experiencing a shortened battery life, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Brisa, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds are toyou every day, and we would love to help you get the ideal fit with your earbuds for prolonged wear and usage. We have provided a link to an article to help you with the placement and fit of your earbuds. We also recommend performing a fit test with your earbuds when connected to the Samsung Wearables App. We haev lastly shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your honest feedback about the Galaxy Buds3 Pro, Ned! We appreciate your insights as they help us improve our products. We're thrilled to hear that you enjoy how great they sound! The Galaxy Buds3 Pro features 24-bit audio and Intelligent Active Noise Cancellation, which enhances your listening experience. If you find them a bit clumsy to fit into the case, we recommend checking the orientation when placing them inside. Each bud has a specific fit that ensures they're securely held in place. If there's still any difficulty, we suggest cleaning the contact points gently with a dry cloth to maintain a proper fit. Your comfort is vital, and we want to ensure the best experience with your Galaxy Buds3 Pro. If you have further concerns, please don’t hesitate to reach out to us at Samsung Support, and we can guide you through additional troubleshooting steps or provide support tailored to your needs. Thank you for being a part of the Samsung family! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Wado. Thank you for your awesome review of the Galaxy Buds3 Pro! It's great to know you're enjoying them! The quality of these buds really stands out, and we're excited for you to explore all the amazing features these buds have to offer. From the immersive sound experience to the active noise cancellation that helps you focus, there’s so much ahead for you to enjoy. We can't wait for you to experience all the great moments these buds will bring. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Mary. The Buds3 Pro are designed to deliver high-quality sound with enhanced two-way speakers and dual amplifiers, providing an immersive listening experience. Using the equalizer feature in the Galaxy Wearable app allows you to customize the sound profile to your preferences, which may help enhance the audio experience. Your feedback is valuable, and we appreciate you sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Olga! We always look forward to hearing from our customers and getting your insights. The Buds3 Pro features a long-lasting battery life, allowing you to enjoy your music for hours. With the charging case, the Galaxy Buds3 Pro provides up to 30 hours of listening time. We hate to see that you haven't been able to charge one of your buds. If you’re having trouble charging one of your earbuds, it could be related to the earbuds themselves or the charging case. Using a non-approved charger may lead to charging malfunctions, and it's also possible that the earbuds could be damaged. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We recommend checking out the link attached for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus