Thank you for reaching out to share your feedback on the Galaxy Buds3 Pro, Lenskiy. The Buds3 Pro feature an ergonomic design, and using the correct ear tips included in the box can significantly enhance comfort and prevent them from slipping out. To ensure the best fit, select the appropriate ear tip size, making sure there’s no gap between your ear and the tip to avoid sound leaks and ensure optimal audio quality. Once you've selected the right tips, check the bottom of each earbud for directional markings—an "L" for the left and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you, angling them slightly so the microphone points towards your mouth. Adjust the earbuds by rotating them until they feel comfortable, and consider running an earbud fit test in the Galaxy Wearable app to verify the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback! We're thrilled to see that you’re enjoying the impressive frequency range of the Galaxy Buds3 Pro, Jgbrown41. We're always looking for ways to improve that experience. With its enhanced 2-Way speaker featuring a new woofer and tweeter, you’ll be able to hear even the tiniest details in your music, making every listen more immersive. If you’re experiencing any challenges with your buds falling out, be sure to try out the additional earbud tips included in the package. You can also use the Fit Test available in the Wearable app to ensure you have the best fit for optimal performance. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus