Thank you so much for your wonderful review, Keith! We're pleased to see that you're impressed with the Galaxy Buds3 Pro’s features and sound quality. We're also glad you like the new design! We aimed to create a sleek, comfortable fit that you can wear all day without any hassle. It’s great to know you find them comfortable as well. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. We're here to help and ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your experience with the Galaxy Buds3 Pro, Quan! We're glad to know that you appreciate the sound quality. The Buds3 Pro features a refreshed design and revolutionary sound, crafted for true audio lovers. With a comfortable new shape and improved hardware, these earbuds deliver the high-resolution audio experience your ears have been craving. To achieve the best fit during activities, it's essential to choose the right ear tips from the various sizes included. Properly fitting ear tips will prevent gaps between your ear and the tips, minimizing sound leaks and optimizing audio performance. Once you’ve selected the right tips, check the bottom of each earbud for directional marks ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you, and similarly insert the left bud into your left ear with the "L" facing you. Make sure to angle the microphone at the bottom towards your mouth for better audio quality. You can adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the right fit. If you have any further concerns or questions, please don't hestitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus