Hi Rafael! Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We're thrilled to know that you appreciate the technology and features we've integrated into these earbuds. Our team dedicated countless hours to ensure the best possible listening experience. We understand the importance of a perfect fit, especially during active use. Since you've tried all the included ear tips, we recommend using the fit test feature on the Samsung Wearable app. It can help you find the ideal fit for your ears. Our Samsung Support team is also here to guide you through this process and ensure you get the most out of your Galaxy Buds3 Pro. If you have any further concerns or questions, please be sure to reach out to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Carlos, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would be happy to help you ensure you have the best experience possible. We have provided a link to the Samsung Support Team to help you troubleshoot the slight delay you mention and any other features that may be causing frustration for you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, JC! We’re thrilled to hear that you love the product overall, and we understand that battery life is a key aspect of your experience with our buds. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, and when paired with a fully charged case, that can extend to 30 hours. To help you get the most out of your earbuds, consider keeping them in the charging case with the cover closed when you're not using them. This ensures they maintain their battery life. Additionally, adjusting your notification settings in the Galaxy Wearable app on your connected phone or in the Galaxy Buds app (if you’re using iOS) can help conserve battery power. These small adjustments can significantly enhance your listening experience. We appreciate your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If this persists, please be sure to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus