Hi there Daka, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the calls connecting through your earbuds. We have shared a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team if you would like additional assistance with this experience. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad you think they’re good so far. If you're facing challenges with the left earbud, it might be caused by dust on the contacts. Try gently cleaning both the earbuds and the charging case with a soft, dry cloth. We want you to fully enjoy all the features, like Active Noise Cancellation and great sound quality. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus