Thank you for your feedback on the Galaxy Buds3 Pro, Chris! We understand that the new pinch control feature can feel different compared to the previous model. This innovative approach is designed to give you a more intuitive way to manage your music and phone calls. However, if you’re having trouble with responsiveness when using the pinch or swipe controls, we recommend checking out our troubleshooting guide in the link attached. We're glad to see you enjoy the sound quality, and we hope you continue to explore all the features the Galaxy Buds3 Pro has to offer! For any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Joku! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We’re thrilled that you find the sound quality magnificent and the design amazing. We truly believe these features enhance the listening experience. We noted your frustration with the pinch controls. While they offer a hands-free way to manage your audio, we know that adjusting to new features can take some time. It’s always helpful to customize your settings based on your preference, so we encourage you to explore the options in the Galaxy Wearable app, which can greatly enhance usability. Regarding the battery life, you’re right that the Buds3 Pro offers up to 6 hours of playback on a single charge, with a total of up to 30 hours when paired with the charging case. While this is an upgrade over the Galaxy Buds2, which provides up to 7.5 hours of playtime per charge and 29 hours with the case, we recommend some tips to help maximize your listening time. Keeping the earbuds in their case when not in use and adjusting notification settings can significantly improve battery conservation. Also, be sure to keep your buds and phone up to date with the latest software updates. We’re always looking to enhance the user experience, and your feedback is instrumental in helping us do that. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you again for reaching out, and we hope you continue to enjoy your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus