Hi there Treskow, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not functioning as intended. We would love to help you pair your earbuds to the devices of your choosing at your convenience. We have provided a link to an article to help you pair your device and another to help you reset your device. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Aren. Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your insights and would like to highlight some of the standout features of the Galaxy Buds3 Pro to help improve your experience. First of all we appreciate your loyalty to Samsung and appreciate the feedback in regards to the Buds2 Pro. The Galaxy Buds3 Pro are designed to bring you deeper into your audio than ever before. With adaptive noise control powered by Galaxy AI, you can immerse yourself in your favorite music while staying alert to your surroundings. The premium sound delivered by Galaxy AI ensures you get a high-resolution audio experience with rich bass and crisp highs. For a better fit, the Galaxy Buds3 Pro come with multiple sizes of eartips to help you find the most comfortable and secure fit for your ears. Proper positioning can significantly enhance both comfort and performance. The long-lasting battery life provides up to 30 hours of listening time with the charging case, so you can enjoy your music all day long. Additionally, the pinch controls allow you to easily manage your music and calls with a simple swipe or tap. The Galaxy Buds3 Pro also supports super clear calls with machine learning that helps reduce background noise, ensuring your voice is heard clearly even in busy environments. We hope these features help enhance your experience with the Galaxy Buds3 Pro. If you need assistance or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus