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Verified Purchase
Buds3
I am enjoying my buds3 with the exception that I am having a difficult time connecting it to my Amazon music. The buds play anything else, but the music from my Amazon music account. Aside from that, I think they're pretty great. They're comfortable, they're nice looking, they sound great, and the battery lasts a long time for me.
Verified Purchase
Great earphones with a few issues
The Good: Great sound, great ambient sound, good noise cancellation with a minor issue, good adaptive mode but could be better, great case design - the transparent top cover is a great idea, lights on the earbuds are great but with very minimal function. 360° Audio and head tracking works great as well. Voice commands are great. Giving the eq and high quality sound option is great. The issues: 1) When the feature to let your voice pass through when you talk is turned on, it sucks the volume of anything that was playing in the earbud which is acceptable, but this happens even in calls. During calls, when speaking the voice in the call is reduced so much that it is difficult to hear what the other person is saying. Only when we stop speaking can we hear what the other person is saying. 2) The noise cancellation works well but when we turn it on, there is a minor hissing sound. It is not that prominent and when listening to media, it is not that noticeable. But when the media is stopped, you can hear the minor hissing sound that's playing constantly. 3) Pinching on the angular design is a bit more difficult than expected. Other improvements/suggestions: 1) Case should have a small speaker of its own that can make some sound when trying to find it. It should be trackable as well. 2) The finding/tracking feature should be improved on and we should be able to find it within the same location as well. 3) The lights should have more function and usability. There should be status indication and many other things and there should also be a feature to allow it to modulate the lights based on what is playing. (Adding RGB lights would also be a plus). 4) while the design is great and better, it should have been a bit more original. It should also be a bit slimmer with the option of a matte black colour as well. (I like the silver though) 5) Sometimes it takes a moment to put the earbuds back in the case (not always). 6) Addition of head gestures would be great and maybe adding some minor case controls/gestures would also be great. 7) Price could have been at least a bit cheaper.
Hello Sujay, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. The feedback of our customers is crucial in innovating our product line to provide the experiences our customers are seeking with their chosen devices. We understand how important your phone calls are to you and wanting to have them be as clear as possible. You can use the settings on your earbuds to disable the conversation awareness setting that may be causing this frustration during your calls and then enable again when you are desiring this feature. For the pinch settings if you are finding them inconvenient for your use, we have provided a link to the full device manual to help you discover voice control settings you can use that may be more aligned to your preferences. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Talking to myself
Still getting used to it, the voice/sound adaptation feature throws me off. Not in a negative way, just made me noticed how much I speak to myself when I'm listening to a podcast and the volume automatically goes down because I comment something. To myself. Also, it does have better battery life then the Buds 2 pro. One con is that it's that the case does not have wireless charging capability
Verified Purchase
Quality assurance guaranteed
Not usually a review given person but I loved them the day I got them and haven’t stopped using them since. I love that I don’t have to touch them to stop, play, or skip a song and can just say the command. The sound quality is perfect but the only thing I have a issue with is the voice commands, I have to repeat them depending how loud my environment is and it’s irritating sometimes but they work pretty well!
Verified Purchase
Good choice - needs a couple enhancements.
Overall the sound quality is good. There are some quirks. It sometimes has a high pitched tone when you touch them hard or drop them. Sometimes you have to put them back in the case to stop it. Noise cancelling is effective, but it does have a little more feeling of 'pressure' than other buds with ANC. Grabbing buds out of the case is a little tedious and can lead to drops, but loading them for charging is more secure and ensures charging every time. Overall a pretty good product, that could be great with some minor software and hardware tweaks.
Verified Purchase
Great buds
I previously had the Buds 2 Pros and while they are great & currently my back-up pair, I really like these better. The stick design seems to fit my ears better, the sound & added features these bring are a huge plus as well. Definitely glad I decided to upgrade.
Verified Purchase
Impressed
I got these for my husband and he loves them! The voice controls are so responsive, doing things hands free is absolutely seamless. That and the connection speed is also very fast. He's also very impressed with the awareness modes. Overall an amazing buy and the best headphones he's ever had!
Verified Purchase
LOVE these buds!
I was a little skeptical of these considering i had previously purchased a set that i didnt like. I haven't learned all the features of these buds yet but so far these are WAY better than the purple in ear buds i previously bought and returned. I would highly recommend these buds. You wont be disappointed! Well, at least im not!
Verified Purchase
Buds 3 Pro looks better online than practical use
Sound is tinny even after customizing using options available. Performed a factory reset, same performance. Never got a good fit trying combination of tips. Performed diagnostics ... 2 fails. Sent them in for repair. Received response from Samsung that parts 4 repair aren't readily available. REPAIR DELAYED. Additionally the Buds 3 Pro are difficult 2 handle becuz of design. Somewhat difficult 2 remove and replace into the cradle/case. I
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Edd. We appreciate your insights and want to ensure you have the best sound experience possible. For those looking to enhance sound quality, we encourage you to explore the different equalizer settings available in the Galaxy Wearable app. This can help tailor the audio to better suit your preferences. Also be sure to keep your buds clean and up to date with the latest software updates. While it's great that you performed a factory reset, trying out various ear tips can also improve fit and sound quality. A secure fit is essential for the best acoustic performance. Regarding the repair process, your understanding during this time is appreciated. We’re actively working to ensure that parts are available to complete repairs as quickly as possible. The design of the Buds 3 Pro is intended for comfort and stability, though it can take a little getting used to. We’re confident that with a bit of practice, handling them will become second nature. We can’t wait for you to get your Buds back so you can fully enjoy the outstanding sound quality and features they offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung community! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Do better
The fit is awful. It comes with three different size earbud tips. I've tried all three. None of them seal properly. Plus getting the tips off is very difficult. I feel like I'm going to rip them, which apparently is an issue. Performance is great despite not sealing.
Hey there MacDaddy88, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand completely how valuable and important the security of the fit is to your overall usage and enjoyment. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if you continue to experience this matter and would like to discuss this further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages



