Thank you for reaching out to share your feedback on the Galaxy Buds3 Pro, Lenskiy. The Buds3 Pro feature an ergonomic design, and using the correct ear tips included in the box can significantly enhance comfort and prevent them from slipping out. To ensure the best fit, select the appropriate ear tip size, making sure there’s no gap between your ear and the tip to avoid sound leaks and ensure optimal audio quality. Once you've selected the right tips, check the bottom of each earbud for directional markings—an "L" for the left and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you, angling them slightly so the microphone points towards your mouth. Adjust the earbuds by rotating them until they feel comfortable, and consider running an earbud fit test in the Galaxy Wearable app to verify the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Rver, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the usage of your new earbuds. We would love to help you maximize your experience with the ANC feature of your earbuds. We have provided links to an article and the full device manual to help you with the ANC setting. In the Samsung Wearables App there is a sliding scale for the ANC setting to determine how much you would like to not hear. We have also shared a link to the Samsung Support Team if you believe there is an underlying factor causing these frustrations or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Kith19154, Thank you for sharing your feedback on the Galaxy Buds3 Pro. It’s wonderful to hear you’re enjoying the Galaxy AI features. The Buds3 Pro are designed to combine advanced technology with precise sound quality. Each earbud is carefully calibrated to provide balanced audio performance. Regarding the volume issue with the right earbud, please note that Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. You also have the option to extend your coverage with Samsung Care+ on eligible devices for additional protection and support. Please contact our Samsung Support Team to explore warranty options. We're happy to assist you. Thanks for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages