Thanks for sharing your feedback about the Galaxy Buds3 Pro! We're pleased to see that you enjoy the sound quality of these buds. Whether you're making phone calls or enjoying a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices, supporting audio up to 24-bit/96kHz. We understand how frustrating it can be when earbuds do not stay in place during workouts, and we want to help you have a better experience. Proper fit is crucial for comfort and performance. The Galaxy Buds3 Pro is designed with an ergonomic shape to provide a more secure fit, especially during physical activities. To ensure the best fit, we recommend checking that the ear tips fit snugly in your ears without any gaps. It's also important to make sure the ear tips are installed correctly. To further ensure a proper fit, you can also run an earbud fit test. This test helps you find the best fit for your ears, ensuring that the earbuds stay in place during your workouts. If you have any questions or concerns, be reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Danny. Thank you for sharing your experience with the Galaxy Buds3 Pro! The Buds3 Pro is built to deliver stunning sound quality with its 24-bit audio capabilities, and features advanced Active Noise Cancellation, making it perfect for immersing yourself in your favorite music or content.We understand how frustrating it can be when the fit isn’t perfect, especially when you're trying to enjoy all the features they offer. While the Galaxy Buds3 Pro comes with three different ear tip sizes designed to provide a snug fit for various ear shapes, we recognize that finding the right fit is essential for the best sound experience and noise cancellation. Your feedback about more options is valuable and helps us improve. We encourage you to also utilize the fit test using the wearable app. If you need any further assistance or have more suggestions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your thoughtful review, Mario! We love to see that you’re enjoying the sound quality, build, and connection of the Galaxy Buds3 Pro. It's great to know that the versatility of sound modes and options aligns with your personal taste. With their adaptive sound features, the Buds3 Pro really caters to different environments, whether you're at home, in a café, or on a busy street. Your insights help us continue to refine and enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Riley. Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! To ensure you're achieving the best fit, remember that the Buds come with a variety of ear tips, which is key for a snug fit. If you haven’t yet, try experimenting with different sizes until the ear tips sit comfortably in your ears without any gaps. This will not only help with sound quality but will also minimize sound leakage. When it comes to inserting the earbuds, make sure you’re placing the right earbud (marked with an "R") into your right ear, and the left ("L") into your left. An additional tip is to angle the earbuds slightly so that the microphone is directed toward your mouth—this can enhance your overall experience. If you’d like to be extra sure about the fit, you can run an earbud fit test through the Galaxy Wearable app. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus