Thank you for your fantastic review of the Galaxy Buds3 Pro, Cristian! We appreciate your feedback on the premium sound quality and active noise cancellation. The Buds are powered by our first-ever, independently controlled woofer and tweeter, which allows you to experience a broad spectrum of sound. It’s great to know you value their seamless integration with Galaxy devices. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Dava Prator, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love that you are enjoying theenhanced audio quality and features of your new earbuds. We have provided links to an article to help you with the placement for a comfortable fit, and another to a video to help you change the ear tips to the size that best aligns to you. We also would recommend using the Samsung Wearables App to perform a fit test. We have lastly, provided a link to the Samsung Support Team if this experience continues or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there User, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you get the perfect secure fit with your earbuds and have a great experience overall. We have provided a link to an article to help you with the placement and another to a video to help you change the ear tips to the size that best aligns to your ears. We also recommend a fit test be performed with your earbuds and ensure they are clean and dry before placing them in your ears and before placing them back in the charging case. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages