We apreciate your feedback on the Galaxy Buds3 Pro, Sammy. Your feedback is always needed! We see that you may be experiencing some concerns regarding the connection to your phone as well as the battery life. The Galaxy Buds3 Pro provides up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you are looking to extend your battery life, there are a couple of adjustments you can make. When you are not using the earbuds, keep them in the charging case with the cover closed. Also, be sure to adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. As far as the connection, we recommend checking out the link attached for options to help troubleshoot this. If you continue to have challenges getting your phone to connect to your buds, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/answer/ANS10001319/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Lauren! We’re pleased that you appreciate the sound quality, but we hate to hear you’re having trouble with the fit. Finding the right earbud tips is essential for both comfort and sound experience. To help with changing the inserts without causing any damage, we recommend checking out this detailed guide in the link attached below. It offers step-by-step instructions to ensure you get the best fit for your ears! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Scott! It’s fantastic to see you appreciate the sound quality and the remarkable battery life. Designed for extended use, these earbuds allow you to enjoy countless hours of music and entertainment without needing to recharge frequently. One of the exciting features of the Galaxy Buds3 Pro is their ability to connect multiple pairs of Buds to a TV or smartphone. This means you can easily share your listening experience with friends, whether it’s for a silent disco or a cozy movie night. We hope you enjoy this feature and all the immersive moments it brings! Your satisfaction is our priority, and we're glad you’re having a great experience with the Buds3 Pro. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Linus13, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have your listening experience interrupted by the earbuds not staying in place. We have provided a link to an article to help you with the placement. If you haven't done so already, we also recommend doing a fit test while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Roody! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see you love the sound quality! We understand your concern about them falling out during movement, and we want to help you get the best fit possible. First, it’s important to ensure that you are using the right size ear tips, as a secure fit can significantly improve stability and sound quality. The Buds3 Pro come with various ear tip sizes, so we recommend trying different ones to find the perfect match for your ears. A proper fit will help eliminate any gaps, reducing sound leaks and optimizing your audio experience. When you’re ready to put them in, take a moment to check the directional marks on the earbuds. The "R" should face you when you insert the right bud, and the "L" should face you for the left bud. A helpful tip is to angle the earbuds slightly so that the microphone points towards your mouth, which can improve microphone performance. If you’re still having challenges, we suggest using the earbud fit test available in the Galaxy Wearable app to ensure you have the right fit for your buds. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! If you have any more questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus