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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Jun 30, 2025
Fonsi1861
2 out of 5 stars review

Great potential if they work

[This review was collected as part of a promotion.] Love the earbuds - the sound is incredible. The features are simple to use and and love that you can use your voice to control them. Perfect for workouts. Unfortunately, I am on the 3rd pair in one month. I Had to exchange them twice because the charger will not charge one the earbuds. Tried everything Samsung said to do to no avail. There are lots of people experiencing this same problem so I know Samsung is well aware of it. I hope this 3rd pair will be a winner - if not, I would just return them for good.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro. We love to see that you love the sound quality and the convenience of voice control, which is perfect for your workouts. We appreciate your feedback regarding the charging concerns you encountered. It’s important to keep the earbuds clean and free from debris and moisture to maintain optimal performance. We truly hope that you have a better experience with this third pair and that it meets all your expectations. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jun 24, 2025
DrMuzz
5 out of 5 stars review

Driving a convertible with buds

[This review was collected as part of a promotion.] This will be a bit of a unique review cuz I got them specifically to be able to have normal conversations and yet drown out the noise. If you drive a convertible you know the engine noise and road noise along with wind can really make it hard to do much other than just listen to the white noise. Listening to audiobooks, podcasts or calls is really hard. Music eh maybe you can do but the entire neighborhood will probably complain. Not sure how much of that is achieved with Galaxy AI. These really did help make not just the audio but my car more enjoyable too.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 1, 2025
Angel
1 out of 5 stars review

Great features, but there's better options else we

Amazing options with controlling the buds with your voice. That's about it. My buds came without the different size buds and theyre special clip on ear pieces so you can replace with different options. Calls do not pick up your voice and when I recorded myself after trying out different solutions online, it would always sound like I was 15ft away. From what I have seen as well is if you try calling to troubleshoot, they do not help at all. I had these in my pocket while going into work in the rain. I was only outside for 2 min and the next day after not using them at all. The left ear bud stopped working...

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback, and it's great to see you’re exploring the voice control features! If you’re experiencing low volume or sound quality with one or both earbuds, there are a few things to consider. It might be worth double-checking the fit, as they need to be seated correctly in your ears. Accumulation of dust or debris can also affect performance, so make sure to keep them clean. Additionally, outdated software can impact audio quality, so ensuring your earbuds are updated is essential. Battery level can also play a role, so keeping your buds charged will help. If your Galaxy Buds have been exposed to rain or other liquids, it’s important to clean and dry them thoroughly to maintain functionality. For more tips on troubleshooting, please check out the link attached. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 19, 2025
POEE
1 out of 5 stars review

Bad business

These units have problems after a year the base goes out and the company does not own up to it . Than a person know nothing about the inter working try to lie to a Electronic Engineer is crazy . If this is what samsung is really like I give the company less than 5 years to be in business.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R

Hey POEE, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We need to gather more information from your experience to better tailor our accommodation. Please reach out to our Samsung Support Team to further assist. We aim to respond to your query within [insert specific timeline], and our team will work diligently to resolve your issue. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. For eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. We are committed to providing the best service to our valued customers like you. We look forward to assisting you. Thank you for being a part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 28, 2025
RNSTLRN
5 out of 5 stars review

Awesome Earbuds!!

[This review was collected as part of a promotion.] I love the galaxy buds pro 3. The ear buds offer superb sound quality, the noise cancellation is top notch. Callers state that they can hear me even when I'm in very loud environments. Galaxy AI works great as well, whenever I ask a question, i get answerels that are perinent to the inquiry. I like that it finds the relevant information and coordinates it with my location. Thanks Samsung for making quality devices that make everyday life easier.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 19, 2025
ahope2
5 out of 5 stars review

Galaxy buds3 Pro are great

[This review was collected as part of a promotion.] ANC & AI Features: The Buds 3 Pro feature improved Active Noise Cancellation (ANC) and advanced Galaxy AI, which enhances functionalities like real-time language translation, personalized sound profiles, and environment-based voice optimization. SAMSUNG Galaxy Buds 3 Pro AI True Wireless Bluetooth Earbuds ...

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 4, 2025
Wasabi1
5 out of 5 stars review

Great New Samsung Earbuds

[This review was collected as part of a promotion.] These new Galaxy Buds 3 Pro earbuds are perfect. They don't fall out of my ears like the old model and the sound stage is much improved. Also, they work great with the Galaxy AI translation feature with my new Samsung Galaxy S25 Ultra. Ibjus download the language before a trip and I'm all set.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 12, 2025
Jestreece
5 out of 5 stars review

This product has great features.Sound quality and

[This review was collected as part of a promotion.] I use this product to listen to music through YouTube Music YouTube. Also through Pandora. I used It to watch movies on Netflix. I use it to you, speak to Gemini, Google services, Google AI. Bixby

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for your review of the Galaxy Buds3 Pro, Jestreece! It’s wonderful to know you’re enjoying your music on YouTube Music and Pandora, as well as watching movies on Netflix. We’re glad you’re taking advantage of the features for communicating with Gemini, Google services, Google AI, and Bixby! The sound quality and features are designed to upgrade your experience, and it’s great to see them making a positive impact. If you ever need anything or have questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Aug 5, 2025
GamerChef
5 out of 5 stars review

Excellent hands-free capabilities!

[This review was collected as part of a promotion.] I'm very impressed with this product. I use it primarily for phone calls and hearing multiple forms of media. The Galazy AI features allow me to perform searches, make and receive calls, adjust volume, change tracks and set timers without ever needing to touch my phone which is a big benefit while working. The Galaxy AI also automatically adjusts the volume when it hears conversation or sirens. They are many other capabilities that it has that I've yet to explore but, with what I've already explored, I'm certain those features work excellently as well.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jun 10, 2025
ShopQueen
5 out of 5 stars review

Love these

[This review was collected as part of a promotion.] I purchased these as an upgrade to my previous Galaxy buds and I absolutely love them. I use them for music, work, and to noise canceling. They are also a lot more comfortable than I thought they would be.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992