Hello JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the audio quality of your earbuds, and we would be thrilled to help you troubleshoot the interruption to your listening experience you mention. We have shared a lihnk to the Samsung Support Team to help you directly in this matter. You can work with them directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro, Coach. We really appreciate your candid feedback! For a better fit, we suggest trying out the additional bud tips that come with your earbuds. Different sizes can really enhance comfort and seal, which should also improve your sound experience. Speaking of sound, have you had a chance to check out the EQ settings on the wearable app? Adjusting the equalizer can tailor the audio to your precise preferences, allowing you to enjoy your music just the way you like it. To further assist you, we’ll include a couple links to help troubleshoot any concerns you may have. If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear) https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus