Your feedback on the Galaxy Buds3 Pro is greatly appreciated, Yesly. We're glad to see that you love the sound quality and noise cancellation feature! Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allow you to experience a broad spectrum of sound. An enhanced woofer and tweeter with a wide frequency response reveal the minute details in your music. We hope you continue to enjoy the sound quality and features of your buds. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Hatt. Your feedback is crucial as we continue to make improvements and changes. The Buds3 Pro has an adaptive noise control feature, which allows users to focus on their audio while staying aware of their surroundings. The lightweight design enhances comfort for extended use, and the inclusion of multiple ear tip sizes supports a customizable and secure fit. These features align with the aspects mentioned in your review, highlighting the great sound quality, fast connection, and lightweight build. The customizable fit options aim to address your individual preference for comfort and stability. Be sure to check out the link attached to learn how to get the best fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jayson. We see that you may be having a tough time trying to get your buds to fit just right. First, we want to clarify that the Galaxy Buds3 Pro actually come with different sized ear tips to ensure a comfortable fit. If you didn’t receive an extra set, please check the box one more time. Getting the right size ear tips is essential for a good fit. This ensures that there isn't a gap between your ear and the ear tip, which helps avoid sound leaks and guarantees optimal audio quality. If you need help changing the tips, you can find instructions in our guide on how to switch out the ear tips for your Buds3 Pro. Once you have the right tips on your earbuds, here’s how to wear them for the best experience: check the bottom of the earbuds for directional marks. You’ll see an 'L' for the left bud and an 'R' for the right. Insert the 'R' bud into your right ear with the 'R' facing you, and insert the 'L' bud into your left ear with the 'L' facing you. Angle the earbud slightly so the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels just right. Additionally, you can run an earbud fit test in the Galaxy Wearable app to make sure you have the perfect fit for your ears. If the tips are not there, please don’t hesitate to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus