Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to hear you enjoy the sound quality and noise-cancellation features. We understand that a secure and comfortable fit is essential for the best use, especially during longer listening sessions. To improve the fit, we encourage you to explore the different ear tip sizes included with your earbuds. Finding the right size can really enhance your experience. For additional options that can help you achieve the best fit, please check out the link attached below. Your feedback is important to us, and we appreciate it! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Riley. Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! To ensure you're achieving the best fit, remember that the Buds come with a variety of ear tips, which is key for a snug fit. If you haven’t yet, try experimenting with different sizes until the ear tips sit comfortably in your ears without any gaps. This will not only help with sound quality but will also minimize sound leakage. When it comes to inserting the earbuds, make sure you’re placing the right earbud (marked with an "R") into your right ear, and the left ("L") into your left. An additional tip is to angle the earbuds slightly so that the microphone is directed toward your mouth—this can enhance your overall experience. If you’d like to be extra sure about the fit, you can run an earbud fit test through the Galaxy Wearable app. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback! We're more than happy to see that your wife loves the Galaxy Buds3 Pro. The amazing sound quality is a hallmark of these earbuds, thanks to the Samsung Seamless Codec. It ensures that the audio is compressed and encoded up to 24bit/96kHz, maintaining high-fidelity sound. This way, every intricate detail of the music is delivered just as it was intended in the recording studio. We’re glad she’s enjoying her experience. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus