We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Dani. We understand how frustrating it can be to have a fuzzy or static sound in your earbuds, especially when you're trying to enjoy your favorite tunes. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. To prevent this, make sure the sub-microphone is not covered when you hold the earbuds, especially when Active noise canceling, Adaptive, or Ambient sound is on. If you continue to experience this fuzzy/static sound, we recommend reaching out to our support team via WhatsApp or LiveChat. We're available 24/7 to assist you and ensure you have the best experience with your Galaxy Buds3 Pro. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Antonio. Thank you for sharing your positive feedback about the new Galaxy Buds3 Pro! It's fantastic to see that you're enjoying the excellent sound quality and the intuitive features for controlling the earbuds. The Galaxy Buds3 Pro is designed to deliver an exceptional audio experience, complemented by features like Pinch Control and Swipe Control, which allow you to manage music, calls, and other functions effortlessly. Your enthusiasm is greatly appreciated, and we're thrilled to know that the Galaxy Buds3 Pro has exceeded your expectations! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus