Hello Adam Townsend, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you found these to be an improvement over prior generations of earbuds, and we would love nothing more than to help you troubleshoot any frustration you may be experiencing with your device. Without knowing the specifics of your experience, we have provided links to the full device manual and Samsung Support Team. These resources can help you resolve any experience that may be causing frustration and have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are enjoying the audio quality of your earbuds, and we would love to help you with the fit and changing the accessories when needed. We have provided a link to a video to help you change the ear tips. We have also shared a link to the Samsung Support Team. These experts can be reached through chat to resolve the matter with you one on one. We appreciate you being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your wonderful review, Yuliia! We're glad to see that you're very satisfied with the Galaxy Buds3 Pro. It’s great to know they work well for you, and that you appreciate the sound quality and noise isolation. You can easily turn on noise cancellation by simply pinching the buds or through your phone settings. The Galaxy Buds3 Pro also comes with some amazing features like Ambient sound, Adaptive sound, and Active noise canceling, which can be automatically adjusted for the best listening experience, whether you’re enjoying music or taking calls. You can also customize these settings manually using the Galaxy Wearable app for even more control. If you ever have any questions or need assistance with your Galaxy Buds3 Pro, don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus