Hey there Rodrigo Hancio, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the audio quality of your earbuds during usage. We have provided links to the full device manual and the Samsung Support Team. These two resources below can help you troubleshoot the pinch settings of your device and ensure they are operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey MrChrisGrant, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you love the audio quality of your new earbuds and we would love to help you with the battery and help you have the best experience possible. We have provided a link to an article to help you with the battery features and functionality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback regarding the Galaxy Buds3 Pro. We strive to create innovative audio experiences, and we appreciate your input. The Galaxy Buds3 Pro features advanced noise canceling technology designed to block out external sounds, providing an immersive listening experience. They are also built for comfort with a lightweight design that can be worn for extended periods. We encourage you to check and make sure your buds are up to date with the latest software version. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds 3 Pro! We're thrilled to see you're enjoying their excellent sound quality and steady connection. The ability to easily switch between devices is certainly one of the standout features designed to enhance your listening experience across multiple platforms. For instance, you can listen to your favorite playlists on your Galaxy phone and then effortlessly switch to your laptop for an exciting gaming session, thanks to the PC Auto Switch feature. We understand your concern regarding the active noise cancellation. While the Buds3 Pro features Adaptive Noise Cancellation that adjusts to your environment, we’re always looking for ways to improve and appreciate your feedback. We recommend ensuring that you have the correct bud tip attached so that we can have a great experience with the ANC feature. Also, make sure to ensure that your buds and smartphone are up to date. Your experience is important to us, and we’re committed to providing the best possible audio experience. If you have any further suggestions or feedback, feel free to reach out ot us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus