Thank you for sharing your thoughts about the Buds3 Pro, Brian! It's great to see that you're impressed with the sound quality and the Adaptive Noise Control, which helps block out unwanted sounds while letting in just the right amount of ambient noise. The Buds3 Pro are designed with a new shape for a snug fit, but as you mentioned, fit can vary from person to person. We encourage users to experiment with the additional bud tips provided to get the best fit. Your feedback highlights how important comfort is, and we appreciate you taking the time to share your experiences! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience, Jeovany! We’re ecstatic to see that the Galaxy Buds3 Pro exceeded your expectations and that your girlfriend was so amazed by them as well. Their incredible sound quality and comfortable fit really enhance the listening experience, making them the perfect gift. It’s wonderful to know they brought happiness to both of you! If you have any other feedback or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your detailed feedback on the Galaxy Buds3 Pro. We appreciate your insights and want to ensure that you have the best experience possible with our devices. The Galaxy Buds3 Pro are designed with advanced features like Adaptive Equalizer with Galaxy AI, which tailors your sound based on how you wear your Buds, ensuring immersive audio on-the-go. However, we understand that the left earbud becoming quiet can be frustrating. Cleaning the microphone hole, speaker, and air duct can often resolve this. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud and remove any earwax or debris with a clean, dry, and soft brush, cotton swabs, or other tools. Be gentle to avoid damaging the components. Make sure you are wearing the earbuds correctly and adjust the volume using your device. Also, check the battery status of your earbuds and ensure they are fully charged. If you can't hear sound well during calls, check if Ambient sound mode is enabled. Sometimes, a simple restart of your phone and earbuds can resolve audio quality concerns. Lastly, ensure your earbuds have the latest software updates. If you need any further assistance or have more questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Ccris! We appreciate your feedback regarding the noise you hear when using both earbuds at the same time. When Active Noise Cancelling, Adaptive, or Ambient Sound is enabled, the sub-microphone adjusts the sound based on the noise control mode. However, if you touch or cover the area around the sub-microphone while putting the earbuds on or taking them off, it can inadvertently cause a beeping or howling noise. We also recommend resetting the earbuds through the Wearable app, as this can help resolve any ongoing concerns. If this continues after trying this, please reach out to Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus